Kohl’s Department Stores (NYSE: KSS) today announced that for the first time ever, it will keep its doors open for more than 100 hours straight – beginning at 6 a.m. on Friday, Dec. 20 through 6 p.m. on Christmas Eve, Tuesday, Dec. 24. “The holiday season is an eventful time for families, and Kohl’s is making it easy for shoppers to wrap up their last- minute gift giving with 24-hour access to Kohl’s stores right up to Christmas Eve,” said Michelle Gass, Kohl’s chief customer officer. “Not only does Kohl’s have the hottest gifts at incredible prices, now shoppers will have the added benefit of being able to check off their lists, day or night, whenever it is most convenient for them.” In addition to extended store hours, Kohl’s offers a variety of customer conveniences including:
- Hassle-Free Return Policy: Kohl’s return policy gives customers a quick, convenient and “no-questions-asked” experience. Customers returning merchandise with receipts or items purchased with Kohl’s Charge cards are eligible to receive full refunds or even exchanges, while customers without a receipt will receive a Kohl’s merchandise credit.
- Gift Cards and E-Gift Cards: Available in stores and on Kohls.com in a variety of denominations, Kohl’s gift cards can be used any time and have no service fees or expiration dates. Kohl’s e-gift cards are a fast and easy option and arrive almost instantly via email.
- Kohl’s Kiosk – Buy, Save and Ship for Free: Kohl’s Kiosks located in all stores make it easy to shop with confidence. Customers can choose from an expanded assortment of styles, sizes, colors and merchandise that may not be available in stores. Additionally, Kohl’s offers free standard shipping in the U.S. on items ordered from in-store kiosks.
- Free Gift Boxes: Kohl’s offers free gift boxes in a variety of sizes to make holiday gift wrapping easy.