DETROIT, Dec. 4, 2013 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR), the technology performance company, today announced the results of a *global CIO survey on the impact of new technologies and trends on the mainframe application environment. The survey found mobile technology is increasing complexity, usage and costs of mainframe applications. As a result, companies are finding it more difficult to isolate and fix problems. Nearly 90 percent of CIOs said they are using outdated transaction monitoring practices that don't provide visibility into how distributed and mainframe applications interact. In addition, IT staff are spending needless time in "war rooms" trying to resolve complex application issues they can't see, increasing the likelihood that if problems persist, brand reputations -- and bottom lines -- suffer. Download the survey white paper here.
- Over half (55 percent) of enterprise applications call upon the mainframe to complete transactions, yet the majority of distributed application developers today have limited understanding of the mainframe. Many CIOs believe this lack of knowledge is leading to inefficient mainframe access.
- 89 percent of CIOs said mainframe workloads are increasing and becoming more varied. According to their estimates, distributed applications have produced a 44 percent increase in workload over the past five years.
- 87 percent of CIOs believe the complexity of enterprise applications is creating new risks in relation to mainframe application performance.
- 91 percent said new customer-facing applications are accessing the mainframe. Consequently, performance expectations have increased, leading to mounting concerns about lost revenues (48 percent), loss of employee productivity (47 percent) and brand/reputation damage (43 percent).
- 74 percent of CIOs think the added complexity of applications working across distributed and mainframe environments is making problem resolution take longer.
- 75 percent of CIOs are being pressured to reduce mean time to resolution on application performance problems.
- 89 percent of companies are still relying on aggregate data or averages to monitor performance of their IT.
- 79 percent have no visibility of the actual end-user experience and 63 percent of companies are often unaware of performance problems until calls start coming in to the help desk.
- 79 percent of CIOs say there is a war room situation in their organization on a monthly basis; more than half (52 percent) having one at least once a week; and nine percent daily. On average, nine people are involved in these war rooms.