Stakeholders Nationwide Weigh In On IT’s Role In Healthcare Quality Measurement

According to a report released by the U.S. Agency for Healthcare Research and Quality (AHRQ), information technologies are playing a crucial role in advancing the science of quality measurement but more can be done to apply it to quality improvement.

Titled “Health IT-Enabled Quality Measurement: Perspectives, Pathways, and Practical Guidance,” the report is the culmination of an intensive two-year study funded by AHRQ and conducted jointly with Booz Allen Hamilton (NYSE: BAH). It is significant for the breadth, volume and diversity of inputs from more than 200 stakeholders across the country, including providers, payors, measure developers, consumer advocates, vendors, and government. Distilling their direct feedback, the report presents possibilities for an ideal future state of health IT-enabled quality measurement and provides practical recommendations for incremental steps that organizations can prioritize now.

“Our clients are facing ever-growing demands to integrate quality measurement and quality improvement – and that requires engagement across the healthcare sector,” said Kristine Martin Anderson, an author of the report and a senior vice president at Booz Allen. “Harnessed in the right way, the boom in available healthcare information is a real opportunity to achieve better outcomes with greater efficiency and collaboration among the many parties who make a difference for patients.”

“Stakeholders consistently told us two things: small steps can make a big difference, and peer examples are powerful,” said Rebecca Roper, an author of the report and Director of AHRQ’s Practice Based Research Network Initiative. “So, this report is highly practical and actionable. It includes a searchable catalog of more than 150 health IT-enabled quality measurement projects nationwide – both public and private – and more than 100 stakeholder recommendations for meaningful, iterative advancements in health IT-enabled quality measurement.”

For more than two decades, Booz Allen has worked with federal health agencies to bring innovation, collaboration and strategy to research and health communications efforts. For more information on the firm’s health expertise, please visit

To view the full report, please visit AHRQ’s website at The agency’s Request for Information that was issued to stakeholders, the initial background report, and the national webinar about the effort are also available.

About Booz Allen Hamilton

Booz Allen Hamilton is a leading provider of management consulting, technology, and engineering services to the U.S. government in defense, intelligence, and civil markets, and to major corporations, institutions, and not-for-profit organizations. Booz Allen is headquartered in McLean, Virginia, employs more than 23,000 people, and had revenue of $5.76 billion for the 12 months ended March 31, 2013.

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