MOUNTAIN VIEW, Calif., Oct. 22, 2013 /PRNewswire/ -- Based on its recent analysis of the North America managed security services (MSS) market, Frost & Sullivan recognizes Dell SecureWorks with the 2013 North American Frost & Sullivan Award for Customer Value for its Incident Response and Mitigation solution. Dell SecureWorks has combined professional threat intelligence and MSS to provide a high-value approach to customers' security needs. When organizations are faced with high-stress and uncertainty during a breach, Dell SecureWorks' staff of 60 expert security researchers, more than 140 consultants and 500+ certified security operations personnel successfully and efficiently identify, contain, eradicate and remediate threats. Recognizing that the core purpose of MSS is to prevent and mitigate incidents, Dell SecureWorks has positioned itself as a market leader and offers a portfolio of specialized incident response solutions, including: testing, planning and analysis, digital forensics, emergency response, advanced threat and denial-of-service preparedness, anti-phishing services and phishing takedown. "Dell SecureWorks has done a commendable job of combining managed and professional IT security services that are most in demand by clients to address potential security incidents," said Frost & Sullivan's Michael Suby, Stratecast vice president of research. "The company is well-positioned to augment customers' security capabilities when required, assist in the post-incident analysis and, if necessary, the legal proceedings that may follow." Although organizations are implementing complex, heterogeneous IT and communications infrastructures, most acknowledge that they often lack the skill or manpower needed to keep pace with evolving security threats. Consequently, MSS providers (MSSPs) can remove that burden and offer complementary professional services like incident response. Dell SecureWorks has successfully combined these services, which are enhanced by their broad and deep visibility into the global security landscape, to provide value to their clients. Dell SecureWorks has established itself as an IT security specialist with a broad base of security and research expertise, proprietary tools, and unique capabilities in correlating and analyzing data in a vendor-agnostic manner. It proactively provides threat intelligence through reports and analysis on global threats. Recent research includes medical identity theft, "Comfoo" APT Cyber-espionage Campaign, "Gameover ZeuS" Trojan, and Stels Android Trojan Malware Analysis. The company also conducts highly credible and informative webinars on various aspects of incident response.