Jim Cramer: IBM's Disastrous Quarter

NEW YORK ( Real Money) -- We've got it -- the new benchmark in bad: IBM ( IBM).

I don't know whether you could have blown a quarter as badly as IBM did if you tried. This is not the first time this has happened -- or the second, or the third. In fact, as the always-rigorous Tony Saconaghi -- one of my favorite tech analysts -- pointed this out as part of the open rebellion on the conference call: "You've missed consensus revenue expectations for seven quarters." This most recent one was by far the worse miss of them all. As Tony pointed out on the call: "If it weren't for a huge tax benefit this quarter, it would have been a very significant earnings-per-share miss." He then added that something very different is occurring at the company from what has been the case in the last seven to eight years.

All true.

Here's the problem: I felt IBM had no answer to Tony's inquiry, or to any of the others on the call. The company admitted to poor execution and a slowing in all growth markets and miserable hardware sales, but we don't know why. It is entirely possible that cloud computing is just killing these guys. They attempted to make the cloud into a positive for them by saying that the company's doing $1 billion in cloud revenue. That's pretty laughable, as it's the same amount little Salesforce.com ( CRM) is doing -- except that IBM is a company with $100 billion in revenue. The drop-off here was shocking. Sales generated in China were down 22%, and hardware revenue was down 40% in the fastest-growing market. That's a true indictment of the enterprise.

In fact, the only division I felt was positive at all was security.

That's very discouraging. This company's not even doing as well as Hewlett-Packard ( HPQ).

I hesitate to regard this company as a bellwether of anything, although I am sure that will occur Thursday. If anything, I think it is carrion for other, more aggressive companies. While there were currency issues that were endlessly discussed by management, I am calling this one a disaster.

I know Warren Buffett bought big into IBM, although he sure didn't have anything all that positive to say about it in his Wednesday interview with CNBC's Becky Quick. Regardless, when I look at his Berkshire-Hathaway ( BRK.A) portfolio, I think this one is by far the weakest holding. I'll be shocked if he sticks with it.

As with HP, the declines here are both cyclical and secular. Unlike HP, the company seems oblivious to exactly how bad things are.

Again, just a breathtakingly bad quarter. Not much else to say.

Random musings: If you want a terrific contrast between two commerce companies, listen to American Express ( AXP) vs. eBay ( EBAY). American Express had a terrific quarter with good business throughout, particularly in America. Meanwhile, eBay saw a "dramatic deceleration" in its American business, worse by the week, going right into the fourth quarter. Buy AmEx, sell eBay.

At the time of publication, Action Alerts PLUS, which Cramer co-manages as a charitable trust, had no positions in the securities mentioned.

Editor's Note: This article was originally published at 7:50 a.m. EDT on Real Money on Oct. 17.

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