- Customizes information for consumers based on their specific health benefits plan;
- Helps employees understand how using an in-network health care provider can be more affordable, which can also create cost savings for employers; and
- Reduces administrative work for health care providers, who will benefit from informed patients who have selected the right physician, facility and level of care based on their individual needs.
Helping Employees, Employers and ProvidersWith millions of Americans using smartphones to access health care information, the iTriage® app educates members about health conditions and where they can be treated – about two people every second. The employer-customized version of the iTriage app then encourages employees to consider in-network, clinically appropriate, lower-cost care through information about health care costs and care alternatives. Pop-ups alert members if they’ve chosen an out-of-network health care provider. Employers can help engage their employees and their families at the time of their health care decision through the customized app. Through increased use of in-network health care providers and reduced cases of avoidable ER visits, employers can see an overall reduction in health care costs. The employer-customized version of the iTriage app will also help health care providers by providing a platform to reach potential patients at a time of need. In certain locations, once a patient identifies a health care provider in their network, they can book an appointment conveniently through the iTriage app. For more information, visit http://about.iTriageHealth.com. About iTriage iTriage LLC, an Aetna subsidiary headquartered in Denver, Colo., is a global healthcare technology company founded in 2008 by two emergency medicine physicians. The company’s market-leading platform and mobile/website applications offer a proprietary Symptom-to-Provider™ pathway that empowers consumers to make better health care decisions. iTriage helps people answer the two most common medical questions: “What could be wrong?” and “Where can I go for care?” Millions of consumers around the globe have downloaded the free iTriage mobile app through the iTunes App store or Android Market, or used the iTriage website at www.itriagehealth.com. In addition, thousands of health care providers already use the iTriage platform to reach more consumers and increase patient engagement. About Aetna Aetna is one of the nation's leading diversified health care benefits companies, serving an estimated 44 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental, behavioral health, group life and disability plans, and medical management capabilities, Medicaid health care management services, workers' compensation administrative services and health information technology products and services. Aetna's customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, see www.aetna.com.