|Paper towels or toilet paper on the floor||80 %|
|Lack of toilet paper||67 %|
|Empty soap dispensers||55 %|
|Water around the sink area||42 %|
|Old or outdated soap dispensers||29 %|
Not surprisingly, women were more sensitive to restroom issues than men, with 96 percent of women citing dirty floors as a contributor to a dirty restroom compared to 90 percent of men. Older people were also more likely to cite issues in the restroom compared to younger people surveyed. For example, 94 percent of adults aged 55 and older indicated that odor contributed to their perception of a dirty restroom, compared to 83 percent of adults aged 18-34.One of the more surprising findings in the survey was how the presence of children impacted respondents’ answers. Overall, parents seemed more desensitized to restroom issues than their childless counterparts. For example, 71 percent of respondents without children identified the lack of toilet paper as an indicator of a dirty restroom, compared to 59 percent of respondents with children. In addition, 59 percent of respondents without children identified empty soap dispensers as an indicator of a dirty restroom, compared to 46 percent of parents. “Without a comprehensive restroom maintenance program that includes deep cleaning, protecting against issues such as odor, and maintaining restroom surfaces and dispensers with essential supplies, tools and chemicals, businesses will routinely come up short when it comes to meeting the expectations of its users,” added Mesko. “While each facility has different needs based on traffic flow and types of users, we hope this research will better enable them to define a maintenance program that prevents users from going elsewhere.” For more information about Cintas’ solutions for improving restroom cleanliness and essential restroom supplies, visit www.cintas.com/facilityservices. Survey Methodology This survey was conducted online within the United States by Harris Interactive on behalf of Cintas from July 11-15, 2013 among 3,130 adults ages 18 and older. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated. For complete survey methodology, including weighting variables, please contact Jennifer Petersen at 312-664-1532 or via e-mail at firstname.lastname@example.org. About Cintas Corporation: Headquartered in Cincinnati, Cintas Corporation provides highly specialized services to businesses of all types primarily throughout North America. Cintas designs, manufactures and implements corporate identity uniform programs, and provides entrance mats, restroom cleaning and supplies, tile and carpet cleaning, promotional products, first aid, safety, fire protection products and services and document management services for more than 1 million businesses. Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of the Standard & Poor’s 500 Index.