- Gain unique insight into what employees are really doing using new performance indicators like Production Effectiveness and Product Time Compliance.
- See how effectively employees are performing, where they excel and in what areas they need to sharpen their skills.
- Trigger coaching sessions to help staff hone skills and proficiencies.
- Capture the arrival and status of work items and related activity information, while tracking the progress of key operational metrics.
- Tie the activities of individuals and teams to company goals using insight from the solution, and adjust training and processes as needed to implement a cycle of continuous improvement.
“With the addition of High-Efficiency Performance Management and accompanying value-add consulting services to our portfolio of Business Impact Solutions, customers can bridge the gap between technology and performance,” says Nancy Treaster, senior vice president and general manager, strategic operations, Verint Enterprise Intelligence Solutions ™. “The solution helps global organizations challenge the status quo by arming managers and frontline staff with the right means to take timely, performance-improving corrective action. This is in addition to instituting a best practices culture for performance management across the enterprise.”Enabled by Verint services, the Verint Business Impact Solutions provide a foundation to help organizations become proactive by automating the identification and quantification of operational performance areas, while prioritizing key items to maximize productivity. About Verint Enterprise Intelligence Solutions Verint ® Enterprise Intelligence Solutions ™ help organizations of all sizes capture and analyze customer interactions, sentiments and trends across multiple channels, improve performance and optimize the customer experience. The solution portfolio includes the Impact 360 ® Workforce Optimization ™ suite and Voice of the Customer software, which serve as strategic enterprise assets for increasing customer satisfaction and loyalty, enhancing products and services, reducing operating costs and driving revenue. About Verint Systems Verint ® (NASDAQ: VRNT) is a global leader in Actionable Intelligence ® solutions. Its portfolio of Enterprise Intelligence Solutions ™ and Security Intelligence Solutions ™ helps organizations Make Big Data Actionable ™ through the ability to capture, analyze and act on large volumes of rich, complex and often underused information sources—such as voice, video and unstructured text. With Verint solutions and value-added services, organizations of all sizes can make more timely and effective decisions. Today, more than 10,000 organizations in over 150 countries, including over 80 percent of the Fortune 100, count on Verint solutions to improve enterprise performance and make the world a safer place. Headquartered in NY, Verint has offices worldwide and an extensive global partner network. Learn more at www.verint.com. This press release contains forward-looking statements, including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks and uncertainties, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2013 and our Quarterly Report on Form 10-Q for the quarter ended April 30, 2013 and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, the Company assumes no obligation to update or revise them or to provide reasons why actual results may differ.
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