The survey also flagged that companies can do more to help their employees understand their benefit options. Only half of workers surveyed in 2010 and 2012 report being knowledgeable about voluntary benefits. And, employees in small companies are less knowledgeable about voluntary benefits than employees at medium and large size companies (small, 47 percent; medium, 60 percent; large, 58 percent).There are a number of ways that companies can help their employees learn more about the voluntary benefits that are available to them, including organizing benefit fairs with insurance representatives, as well as group enrollment meetings. Companies like WellPoint have a special voluntary benefits team that can talk with employees and explain the voluntary benefit details during benefit fairs and enrollment meetings. WellPoint’s dedicated voluntary benefits team can also create personalized enrollment kits (which are sent to an employer in security sealed envelopes that are pre-populated with the employee’s personal information and cost information for the WellPoint voluntary benefits available to them). Employees complete the sections on their personalized enrollment form, sign and date it and return it to the WellPoint representative at their company’s enrollment meetings. Online educational resources on voluntary benefits are also available on WellPoint’s local state plan websites. Efforts like these are important since Americans spend little time on their own researching benefit options. The 2012 survey found that nearly half of employees (48 percent) say they spend less than one hour researching their options before deciding on enrollment benefits, with about a quarter (26 percent) spending less than 30 minutes. Only eight percent of employees report spending five hours or more on research before deciding on their enrollment benefits. All in all, the survey findings continue to suggest that voluntary benefits are an easy, convenient and highly beneficial tool that employers can offer their employees.
The omnibus survey was conducted in online among a national sample of 2,500 Americans ages 18+ balanced to U.S. Census, of which 1,370 are currently employed. Fielding took place in December 2012 using the field services of TNS. Please note the number of employed Americans in 2010 was 1,278. The margin of error for the employed Americans sample is ±2.7 percent at the 95 percent confidence level. This means that if we were to replicate the study, we would expect to get the same results (within 2.7 percentage points) 95 times out of 100.About WellPoint, Inc. At WellPoint, we believe there is an important connection between our members’ health and well-being—and the value we bring our customers and shareholders. So each day we work to improve the health of our members and their communities. And, we can make a real difference since we have nearly 36 million people in our affiliated health plans, and nearly 68 million people served through our subsidiaries. As an independent licensee of the Blue Cross and Blue Shield Association, WellPoint serves members as the Blue Cross licensee for California; and as the Blue Cross and Blue Shield licensee for Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri (excluding 30 counties in the Kansas City area), Nevada, New Hampshire, New York (as the Blue Cross Blue Shield licensee in 10 New York City metropolitan and surrounding counties and as the Blue Cross or Blue Cross Blue Shield licensee in selected upstate counties only), Ohio, Virginia (excluding the Northern Virginia suburbs of Washington, D.C.), and Wisconsin. In a majority of these service areas, WellPoint’s plans do business as Anthem Blue Cross, Anthem Blue Cross and Blue Shield, Blue Cross and Blue Shield of Georgia and Empire Blue Cross Blue Shield, or Empire Blue Cross (in the New York service areas). We also serve customers in several additional states through our Amerigroup subsidiary and in certain markets through our CareMore subsidiary. Our 1-800 CONTACTS, Inc. subsidiary offers customers online sales of contact lenses, eyeglasses and other ocular products. Additional information about WellPoint is available at www.wellpoint.com.