Lifetime Brands, Inc. (NASDAQ GS: LCUT), a leading global provider of kitchenware, tabletop and other products used in the home, has achieved a breakthrough in quality management with the launch of its proprietary, mobile software application, Lifetime QM TM. Lifetime QM is a digitized, real-time, portable tool that standardizes factory and product inspections, providing inspectors with systemized directives, instant access to information, and corrective actions. Lifetime QM improves quality, reduces warehouse re-work costs, and gives retailers and consumers a better experience with Lifetime’s brands and products.
Lifetime QM is designed to capture data pertaining to product inspections, social compliance, and factory compliance. This takes place prior to shipping and distribution, with emphasis on easy adoption, simple workflows, and legibility, as well as speedy and accurate reporting. Lifetime can oversee and manage quality control inspections, in real time, regardless of where factories, product lots, or distribution points are located. Lifetime QM can generate up-to-the-minute reports to allow high-level analytics and immediate identification of potential issues, along with corrective action plans.Lifetime designed the patent-pending user interface from scratch with custom-tailored features built directly into the application. The proprietary software measures performance, records results, and identifies issues. Industry and retailer standards for product and packaging are built right in. Lifetime QM integrates seamlessly with Lifetime’s existing SAP system, allowing inspectors to produce quantifiable quality reports on the product level that product managers can view simply by logging into SAP on their computers. Lifetime QM currently has inspection plans for over 16,000 items. Lifetime QM was successfully rolled out in January 2013. Since then, Lifetime has seen a dramatic decrease in quality issues for the products that are being inspected. Issues are being identified before they enter the supply chain, reducing the number of defective products/materials being received and allowances paid to customers by providing proper quality measurement data. Lifetime QM is saving time and the cost to rework products after they arrive in Lifetime’s warehouse. Visibility into the inspection process has allowed Lifetime to fine tune its inspections, contributing to an ongoing improvement process. Lifetime Brands is continuously striving to deliver a five-star experience. Lifetime QM will help it to deliver an even better brand and product experience. Consumers and retailers can feel confident that the products they’ve purchased from Lifetime Brands have passed strict and sophisticated quality tests.