DUBLIN, April 10, 2013 /PRNewswire/ -- Research and Markets ( http://www.researchandmarkets.com/research/9vmddf/global_pharmacy) has announced the addition of the "Global Pharmacy Automation Market 2012-2016" report to their offering. (Logo: http://photos.prnewswire.com/prnh/20130307/600769 ) TechNavio's analysts forecast the Global Pharmacy Automation market to grow at a CAGR of 8.63 percent over the period 2012-2016. One of the key factors contributing to this market growth is the increase in technological innovations. The Global Pharmacy Automation market has also been witnessing an increase in customer support services. However, the intense competition among vendors could pose a challenge to the growth of this market. The key vendors dominating this market space are McKesson Corp., ScriptPro LLC, Parata Systems LLC, and Swisslog Holdings AG. The other vendors mentioned in the report are CareFusion Corp., PickPoint Corp., Omnicell Inc., AmerisourceBergen Corp., and Kirby Lester LLC. Commenting on the report, an analyst from TechNavio's Healthcare team said: "increasing customer support services is one of the emerging trends in the Global Pharmacy Automation market. The vendors in the Global Pharmacy Automation market are providing all-inclusive customer support packages with the purchase or rental of pharmacy automation systems. Staff technicians are available toll-free 24 hours a day, 365 days a year for personalized technical support and operational guidance. Some of the vendors provide automated updates of the software and drug database which are included in the support package. Vendors are offering the end-users with several maintenance and post-purchase services to retain the customer base and to remain competitive in the market. According to the report, the increase in technological innovations is one of the major drivers in the Global Pharmacy Automation market. The demand for pharmacy automation products has increased significantly due to the technological advancements and sophisticated approaches in healthcare industry. Ongoing innovations are contributing to various healthcare operations on a regular basis. There has been increased emphasis on improving medication distribution by the companies and the pharmacies have become more receptive in accepting the same. The market is also expected to be driven by the introduction of advanced robotic prescription dispensing systems, central-fill systems, electronic-prescribing (e-prescribing), telehealth and automated kiosks during the forecast period.