Our parents bought TVs and stereos based on a perception of value and the reputation of the maker. It was a simple decision. I worked in my dad's TV repair shop as a kid, and I knew which brands were best -- the ones that weren't sitting around the place with their backs open. Computers have become that kind of decision. We don't want surprises. That's what Apple promises. Come inside the Apple walled garden and you will be cared for, protected from the harsh world of viruses and controversy outside the walls. The "spaceship" design of its new headquarters is actually revealing -- it's the customers who live inside the wall. The latest numbers from ComScore tell the tale. Apple's market share is going up, not down. The market share for Google ( GOOG - Get Report)Android is going down, not up. That's not what the computer press has been writing the last months. We've been writing that Apple is doomed - DOOMED - because Android is just so open and Apple's iOS so closed. In fact, Mark Zuckerberg of Facebook ( FB - Get Report) said it just the other day .
Wait, I've got it in my notes. "We're focusing on Android, because it's so open. You don't need to fork Android." This openness was a big advantage to Microsoft ( MSFT - Get Report) when Windows was beating the Mac operating system "back in the day." But if computers are consumer electronics -- and smartphones are computers you hold in your hand -- maybe consumer views have changed. What Apple has done over the last few years is what Microsoft did back in the day. It has focused on the channel. The channel was my first beat as a tech freelancer, 30 years ago, and magazines like Computer Merchandiser gave me my first checks. The theme was the same, from that day to this - increased simplicity, smaller margins, efficiency. The IBM PC was a simpler sale than the machines it replaced, but the computer store became a super-store, and then people ordered them direct.