10,000-Employee Airline Leverages UltiPro’s Business Intelligence For Strategic And Operational HR Improvements

Ultimate Software (Nasdaq:ULTI), a leading cloud provider of people management solutions, announced today that Republic Airways Holdings Inc. (Nasdaq: RJET), an airline holding company that owns Chautauqua Airlines, Frontier Airlines, Republic Airlines, and Shuttle America, is using UltiPro’s capabilities for business intelligence to generate analytics for strategic decision-making and forecasting, automate critical communications and reports necessary for compliance and audits, and make significant improvements to its overall HCM operations.

An Ultimate customer since 2005, Republic Airways has grown to 10,000 employees. With its large employee population, Republic’s HR teams and executives needed visibility into their workforce from a companywide perspective as well as access to employee metrics for fast and accurate insights on specific elements of the business. According to Jon Clahan, manager of HR shared services at Republic Airways, the company is using UltiPro to analyze turnover and employee demographics, and as a result, has made improvements to talent acquisition, re-evaluated its processes for performance management, and implemented succession plans to avoid talent shortages.

“The airline industry is highly regulated, and one of these regulations requires that pilots stop flying after age 65. With UltiPro, we have been able to identify employees who will be retiring and when they will retire. This allows Republic to ramp up hiring when appropriate so we can better fill vacancies that could have a negative impact on the business,” said Clahan. “Our executives have dashboards in UltiPro to more easily and accurately monitor these kinds of trends, and then we can make the best adjustments and decisions for our multiple businesses.”

Republic is using UltiPro to automatically deliver dozens of reports used every day by stakeholders across the organization. Clahan also has created a series of reports to handle most daily requests for information. For example, Republic’s HR team and leaders may need historical workforce information because airline regulations often require manpower data that may be date-specific and relevant to all employees or that is only relevant to a specific group of employees. With UltiPro, Clahan is better positioned to immediately address a full range of reporting needs.

“Information really can be put into almost any system, but what sets UltiPro apart from other HCM platforms is the solution’s ability to enable people to easily extract information and then deliver it to our teams or decision makers in the most meaningful, relevant way,” said Clahan.

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