"It is critical that organizations remain open to new technologies so employees are empowered with the tools to increase productivity," said Hernan Barros, director, TELUS Security Solutions. "Equally important however, is that organizations ensure employees understand how to use new tools responsibly, and that adherence to security policy is made convenient and simple. Ongoing security awareness training can help ensure compliance."In response to the qualitative findings, and in an effort to help Canadian organizations achieve a balanced level of security, Rotman and TELUS' team of security experts offer five recommendations:
- Don't assume you haven't been breached. Simply because your organization has not detected a security breach, does not mean you have not been breached at any point in time or that the breach is no longer being perpetrated.
- Security diligence must be ongoing . Security is not a onetime effort. Given the significant pace of technological innovation that affects the security of information systems, IT security managers have to keep up with how these innovations impact the risk profile of the organization and respond appropriately. In essence, security must be built in to every aspect of IT, business practices/processes and employee awareness.
- Compliance is not the same as security. Meeting minimum required standards should be viewed as exactly that, the minimum required. Security should be a consideration throughout the lifecycle of every project from business drivers to the technology implementation and management.
- Organizations should work to be "yes" organizations. "Yes" organizations are open to new technologies and are constantly creating discourse with employees about balancing security responsibly with the business value innovation can bring. These organizations recognize the criticality of security when embracing any new technology and are integrating strategy, policy, awareness, education and buy-in into their processes.
- Awareness training is key. Security is only as good as its weakest link, which often comes down to people. As a result, awareness training must be consistent and relevant to new innovations and threats, and IT security managers need to figure out how to reach employees most effectively.