- Almost 2/3 customers won't leave a message if call unanswered
- Staffing issues is the major concern, after the economy
- Fax identified as safe means of document transfer
Verizon is on thin ice with a disappointing quarter and the Yahoo data breach.
J2 Global (JCOM) shares are changing direction from yesterday's losses following a report from short-seller Citron Research that severely criticized the Internet services provider.