Additional Survey HighlightsSurvey results also highlighted the following findings related to IT processes and capabilities:
- Managing and classifying enterprise data is the number one security and privacy area in need of improvement, and remains a major challenge for IT departments.
- The IT function's top priorities are related to strategy and organization, reflecting a need to enhance the clarity and precision with which IT performance is measured, monitored and reported internally and externally, as needed to customers.
- In terms of IT infrastructure, platform performance planning and storage management and planning are listed as top concerns, with respondents ranking their competency level in these categories at 2.8 on a scale of one to five.
- Three primary priorities in the "ensuring continuity" category are developing and maintaining business resumption plans; developing and maintaining IT disaster and recovery plans; and developing and maintaining crisis management plans.