- Research and resolution of claims pending coverage
- Screening and enrollment for Medicare, Medicaid and Disability
- Referrals to local, state or federal resources
“Aetna members now have another dedicated support team for clinically complex issues. They will appreciate the attention, expertise and guidance of PAF,” said PAF Founder and CEO Nancy Davenport-Ennis.About Patient Advocate Foundation (PAF) PAF is a national non-profit organization, established in 1996, that seeks to safeguard patients through effective mediation assuring access to care, maintenance of employment and preservation of financial stability relative to their diagnosis of chronic, life threatening or debilitating disease. Patient Advocate Foundation has been consistently rated as a 4-star “exceptional” charity by Charity Navigator, the foremost independent evaluator of charities in the United States. For more information about Patient Advocate Foundation, please visit www.patientadvocate.org . About Aetna Aetna is one of the nation's leading diversified health care benefits companies, serving approximately 37.3 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental, behavioral health, group life and disability plans, and medical management capabilities, Medicaid health care management services and health information technology services. Our customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, see www.aetna.com.