Aetna And PatientsLikeMe Help Empower Members Through Collaborative Program

Aetna (NYSE: AET) and PatientsLikeMe today announced a new program to help Aetna members improve the way they live with various health conditions. Through a one-year pilot program, Aetna is directing its members to PatientsLikeMe so they can connect with others who have the same condition, and access real-world symptom, treatment and outcome reports.

Aetna members can now receive information about PatientsLikeMe through Aetna Navigator®, Aetna’s secure member website, and access a customized PatientsLikeMe landing page. Aetna nurse case managers will also encourage members to use PatientsLikeMe to learn more about specific health conditions. Aetna is the first health insurance company to develop this type of integrated program with PatientsLikeMe.

“PatientsLikeMe is one of the most innovative and well-respected online patient resources. We share a common focus to empower people to make better health care decisions and lead healthier lives,” says Susan Kosman, R.N., Aetna’s chief nursing officer. “Some of the most useful information comes from the people who know firsthand what it’s like to live with a disease. Our collaboration will help us learn how Aetna members can benefit from real world information and patient-to-patient contact to make better, more informed health decisions.”

PatientsLikeMe Executive Vice President of Marketing and Patient Advocacy Michael Evers adds, “Aetna’s focus to build a stronger, more effective health care system through collaboration with others makes Aetna a pioneer among payors and the perfect ally for PatientsLikeMe. Working together, we’ll connect members with information and resources to live better, so that patient experience continues to propel changes in our health care system.”

PatientsLikeMe connects more than 175,000 patients who are looking to share information on their health condition and learn from others who have similar experiences. Patients can create and share online health profiles that capture their disease experiences, including symptoms and treatments. This information helps create new insights into these diseases that can help advance medicine.

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