Frontier Communications (NASDAQ: FTR) is warning customers of an increase in scam attempts by criminals trying to steal personal information. In Michigan, some Frontier customers report being contacted by scammers claiming to be employees of the company. In West Virginia, scammers claimed to be employees of a county commission. The safety and security of customer information is a priority for Frontier; its Security team works closely with state and federal authorities to identify and apprehend cybercriminals and to help customers secure their personal information. The goal of criminal scammers is to obtain money and/or personal information, such as bank account or credit card numbers. Customers should be extremely wary of any phone request for personal information, whether the caller claims to represent a bank, communications company, or state or local agency. If there is any chance the caller is not legitimate, do not provide any personal information. Instead, ask for a contact number that you can verify. As a matter of company policy, no Frontier representative will ever ask you to disclose your password via phone or email. Other tips:
- Do not call back numbers left by solicitors. Never respond to messages asking you to call someone in the "809" area code or an area code you normally don't call. If you make the call, you may unwittingly dial into an expensive overseas pay-per-call service. The result can be large charges on your next phone bill.
- Report suspicious calls to the Attorney General of your state.
- Register your telephone number on the National Do-Not-Call Registry at 888-248-4622.
About Frontier CommunicationsFrontier Communications Corporation (NASDAQ: FTR) is an S&P 500 company and is included in the FORTUNE 500 list of America's largest corporations. Frontier offers broadband, voice, satellite video, wireless Internet data access, data security solutions, bundled offerings and specialized bundles for residential customers, small businesses and home offices and medium and large businesses in 27 states. Frontier's approximately 14,700 employees are based entirely in the United States. More information is available at www.frontier.com.