CLEVELAND, Jan. 29, 2013 /PRNewswire/ -- Utility leaders are dealing with massive changes – smart grid infrastructure projects, smart metering initiatives and renewable energy integrations. Therefore, utilities are depending on their field service workforces to implement and sustain this renewed infrastructure and advanced services for the long-term, now more than ever. At the DistribuTECH Conference and Exhibition 2013, TOA Technologies will feature its award-winning field service management solution suite, ETAdirect, which uses time-based pattern recognition and predictive analytics to enable utilities to optimize mobile workforce routing and scheduling as well as deliver an enhanced customer experience. (Logo: http://photos.prnewswire.com/prnh/20120829/CL64852LOGO) The DistribuTECH Conference and Exhibition is taking place January 29-31 at the San Diego Convention Center in San Diego, California. TOA Technologies will be in booth 453. "Utilities are recognizing that field service operations doesn't have to be a cost center – but can yield both operational savings and customer satisfaction improvements that hit the top and bottom line," said Yuval Brisker, co-founder and CEO of TOA Technologies. "Using a personalized approach for optimizing field workforces, TOA's solutions enable utilities to do something completely new – accurately predict when activities in the field will occur and how long they will take – empowering them to leverage their mobile employees to drive efficiencies, ROI and a renewed commitment to their customers." "This approach goes beyond legacy scheduling and routing technology, which merely automates manual processes and uses inflexible, hard-coded systems. At DistribuTECH, we'll prove the significant advantages of a new kind of field service management technology – one that is cloud-based, delivered in the browser and accessible anywhere, anytime and on any device. The global demand we're experiencing shows that the utilities industry is ready to experience the reliability, cost-effectiveness and fast time-to-results that TOA Technologies provides with its ETAdirect field service management solution suite."