Over time, though, Google fixed the initial modest shortcomings of the Chrome OS. Now, the product has become so good that it's leading the laptop sales charts on Amazon, and Google can't keep up with demand. Try ordering a Google Chrome PC and see if you're lucky getting one soon! In these two most recent years, I have continued to go to the Apple store for all the frequent and unpredictable support my Mac needs. In addition, the Microsoft store also opened, also a few blocks away. From this standpoint, things have only gotten better -- basically, Microsoft caught up with Apple, as far as my needs are concerned. In other words, my Mac and Windows PCs now have the best doctors money can buy. Every time they get sick, they get quick, good and unbureaucratic care. But that's like saying that if I have cancer or a bad heart, I can pop into the Mayo Clinic because I live five blocks away. I'd rather not be sick to begin with. Which brings me back to the Google Chrome PCs. With the Google PCs, there's no need for any tech support. In over two years, I have never encountered anything that would cause me to engage tech support -- on the phone or in person. It's like never being sick, never having a disease, never having to go to the doctor. If that's not like winning the lottery, I don't know what is. This may be a bit hard to understand if you have never spent any quality time with a Google Chrome PC, using it in your regular work-flow for a number of days or weeks. It kind of sounds like magic. What's the catch? Yes, it's true -- a Chromebook can't do everything. It can't run iTunes. It can't run Skype. It can't . . . well, it can't run all sorts of other oddball programs. But it can do everything I do on the Web, which at this point is pretty much everything I do. When was the last time I ventured outside a Web browser for Gmail, Google Calendar and Google Docs/Drive? Yeah, a couple of years ago. The Google PC boots right away, as if it had been just put to "sleep" mode on a Microsoft or Apple device. You don't have to worry about upgrades; it upgrades itself. You don't have to worry about saving your stuff; that's automatic. You basically don't have to worry anything. Just log in with your Google account, and everything is there.