- Increase customer service levels by offering account level billing and flexible payment plans;
- More easily and quickly implement system changes; and
- Increase operational efficiency by automating the billing lifecycle while employing business best practices.
Brotherhood Mutual Insurance Company (Brotherhood Mutual), a leading insurer of churches and related ministries, and Guidewire Software, Inc. (NYSE: GWRE), a provider of flexible core system software to Property/Casualty insurers, today announced that Brotherhood Mutual has selected Guidewire BillingCenter® as its new billing management system for all of its lines of business. Brotherhood Mutual wanted to replace its legacy billing system and provide its staff with a flexible system based on modern technology that could be easily maintained and adapt to state and regulatory changes and internal business changes. Additionally, Brotherhood Mutual sought a system that would help it continue to provide high service levels to its customers and increase its operational efficiencies. “We selected Guidewire BillingCenter for several reasons, but what stood out the most was how easy it was to work with the Guidewire team,” said Penny Slayton, manager, Accounting, Brotherhood Mutual. “The Guidewire team’s strong attention to detail and their customer focus confirmed that Guidewire would be a true partner to us.” “From an IT perspective, we were impressed with the depth of BillingCenter’s out-of-the-box capabilities,” added Daryl Pannabecker, vice president, Information Systems, Brotherhood Mutual. “In addition, it’s good to know that several features can easily be added if needed.” BillingCenter will enable Brotherhood Mutual to: