- Improve customer experiences: Provide informed customer interactions and optimal service based on a single, real-time customer view across all banking channels.
- Increase sales opportunities: With a complete view of a customer relationship in the channel, the Accenture Enterprise Customer System enables informed cross-selling opportunities with higher success rates.
- Reduce operational inefficiencies: Accenture’s unique technology for channel and system integration allows for aggregation of data from disparate systems, for an easily accessible and complete customer information and history without costly data migration.
Accenture Enterprise Customer System is available now worldwide. For more information, please visit www.accenture.com/ECS.About Accenture Accenture is a global management consulting, technology services and outsourcing company, with more than 257,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$27.9 billion for the fiscal year ended Aug. 31, 2012. Its home page is www.accenture.com. Accenture Software combines deep technology acumen with industry knowledge to develop differentiated software products. It offers innovative software-based solutions to enable organizations to meet their business goals and achieve high performance. Its home page is www.accenture.com/software. For Banking, the home page is www.accenture.com/bankingsoftware . 1 Gartner, Inc. “ 2012 Financial Services CIO Agenda,” by David Furlonger, 23 April 2012.