- Having to contact customer service multiple times for the same reason (selected by 65 percent of consumers)
- Dealing with unfriendly customer service agents (65 percent)
- Being on hold for a long time when contacting customer service (61 percent)
Artificial Intelligence could become the main source of customer interactions at banks within three years.
Rebounding markets and earnings prove this market is about much more than Trump's political miasma.
Stocks fall on Thursday afternoon after House leaders delay a highly anticipated vote on the Republicans' repeal-and-replace health care bill.