According to a new survey from EventSpot™ from Constant Contact®, Inc. (NASDAQ: CTCT), released in celebration of Small Business Saturday®, 81 percent of small businesses and nonprofits planning events expect to increase their use of mobile technology to market their events in the next year. However, there appears to be a considerable gap in interest level versus skill level; an overwhelming 90 percent of these planners say they would like to learn just how they can leverage mobile technology specifically for their events. “Mobile tools will no doubt assume a much bigger role in event planning for small businesses and nonprofits but considerable training needs to occur before we’ll see widespread adoption,” said Chris Litster, vice president and general manager of EventSpot from Constant Contact. “Mobile technology offers the distinct advantages of reach, convenience, and affordability but until small businesses have the proper training, many won’t be able to leverage mobile tools to maximum advantage.” Sixteen percent of those surveyed currently distribute content to an event registrant’s mobile device. When asked what event content they distribute:
- 75 percent said event schedules.
- 41 percent said session descriptions.
- 19 percent said speaker biographies.
- 16 percent said event presentation slide decks.
- 6 percent said white papers.
- 29 percent offer mobile registration and collect payments.
- 24 percent engage with attendees via a mobile device by posting event insights, learnings, or comments to social networks.
- 16 percent send “save the date” notifications from a mobile device.
- 6 percent offer a mobile check-in app.
- 6 percent survey or capture feedback from attendees via a mobile device during an event.
- 5 percent provide event schedule of sessions via a mobile app.
Near-term PlansThough 61 percent of respondents don’t currently use a smartphone, within the next six months:
- 49 percent plan to offer mobile registration and collect payments.
- 23 percent plan to send “save the date” notifications.
- 25 percent plan to provide event schedules via a mobile app.
- 22 percent plan to offer a mobile check-in app.
- 17 percent plan to engage with attendees by posting event insights, learnings, or comments to social networks.
- 23 percent promote events using a hashtag.
- 26 percent plan to promote events using a hashtag.
- 27 percent use Pinterest, with 18 percent having created a specific board for attendees to post on.
About the SurveyThis Constant Contact-sponsored survey was administered in September 2012 to small businesses and nonprofits using Constant Contact’s event management product. Results include responses from 299 respondents across a range of business-to-business, business-to-consumer, and nonprofits industries. Additional Resources: eBook: Going Mobile – How small organizations are using, and planning to use, mobile for their events. http://conta.cc/XtNTKm Sample Tweets: 81% of SMBs/NFPs that plan events expect to increase use of mobile tech to market events in 2013 ( tweet this) 90% of SMBs surveyed say they’d like to learn how to use mobile technology for event planning ( tweet this) Only 15% of SMBs surveyed report using a smartphone for event planning ( tweet this) Most common content to share with SMB event attendees via mobile devices are event schedules ( tweet this) 23% of SMBs promote events using hashtags ( tweet this) About Constant Contact, Inc. Constant Contact wrote the book on Engagement Marketing™ – the new marketing success formula that helps small organizations create and grow customer relationships in today’s socially connected world. More than half a million small businesses, nonprofits and associations worldwide use the company’s online marketing tools to generate new customers, repeat business, and referrals through email marketing, social media marketing, event marketing, local deals, digital storefronts, and online surveys. Only Constant Contact offers the proven combination of affordable tools and free KnowHow, including local seminars, personal coaching and award-winning product support. The company further supports small organizations through its extensive network of consultants/resellers, technology providers, franchises and national associations. Constant Contact and the Constant Contact Logo are registered trademarks of Constant Contact, Inc. All Constant Contact product names and other brand names mentioned herein are trademarks or registered trademarks of Constant Contact, Inc. All other company and product names may be trademarks or service marks of their respective owners. (CTCT-F)