NEW YORK (TheStreet) -- Shortly after I published Office Will Determine Whether Microsoft Can Beat Apple Monday on TheStreet, the comments and emails rolled in.People think I'm nuts. That I'm "drinking the Apple ( AAPL) Kool-Aid." While slight differences exist between each feeble Microsoft ( MSFT) defense, they all go something like this, courtesy of an emailer named Clyde:
Are you really suggesting that large corporations will ditch Office? The license fees of a software system is a fraction of the cost of re-training workers. And, what about the networking capabilities of Office, and compatibility with existing applications that integrate with Office?Clyde rants about how Apple's "profit margins are about to get crushed." He then asks me to "review some history," noting that "the PC came along" and put "mini-computer vendors" out of business. Closing with, "Android will crush the iPhone margins," Clyde advises "sell your Apple stock now."
And, it takes massive investment to unseat a de-facto standard in the software industry.
BlackBerry and Internet ExplorerThrough most of 2011 and even 2012, I dealt with Research in Motion ( RIMM) bulls. They came armed with so many reasons why Apple could not take meaningful enterprise business away from RIM. Everything from how IT departments view security to "BlackBerries have keyboards" to "bring-your-own-device is a passing fad." These bulls would say things like, "I know a thing or two about this; I worked as a head of IT for 15 years." They branded the idle thought that BlackBerry would no longer be the choice of business professionals absurd and asinine. As this non-debate played itself out, I listened to every earnings conference call from Apple and RIM. Investors can pick up plenty not only from what management says, but how they say it. On every single Apple call, CFO Peter Oppenheimer listed the share of the Fortune 500 or Global 100 (or whatever list) that demos or deploys iPhone and iPad. He still does. His quarterly rundown was nothing if it wasn't ultra-confident and precise. Meantime, former RIM co-CEO Jim Balsillie would say things like this nugget from the company's Q4 2011 call:
I've got many corporate clients that have approached us about each wanting tens of thousands, several tens of thousands of PlayBooks. And that is what they're looking at, that is what they're assessing, and they're looking at tablets, and they like the PlayBook architecture.Such imprecision. Tens of thousands. Several tens of thousands. And a wildly general statement that these "corporate clients ... like the Playbook architecture." Fifteen-year veterans in IT are pretty good with math, eh? Maybe one can provide a total of Playbook-related inventory writedowns from RIM over the last 12-18 months. Consider Internet Explorer.