Webcast to Detail Why Website Performance is Crucial to the Financial Services Industry and Its Impact on Customer Experience and the Bottom Line DETROIT, Oct. 16, 2012 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR), the technology performance company, today announced a live webcast featuring Forrester Research, Inc. that will highlight the crucial role website performance plays within the financial services industry and its impact on customer experience and the bottom line, and how performance testing can help.
Title: | "Don't Let Your Website Performance Ruin Your Customer Relationships" |
When: | Tuesday, October 23, 2012 |
Time: | 1 p.m. Eastern time |
Presenters: | Peter Wannemacher, Analyst, Forrester Research; Mark Eshelby, Web Load Testing, Senior Product Manager, Compuware APM |
Why: | Good customer relationships are crucial in the financial services industry. With more customers utilizing online channels for transactions ranging from checking their account balance to trading stocks to managing their benefit programs to filing taxes - website performance can make or break that relationship. |
What: | During this free webcast, attendees will learn: |
-- how customer experience impacts the bottom line; | |
-- how online customers behave when there are problems; | |
-- why performance is even more important around crunch times like Tax Day; and | |
-- how performance testing in advance of trigger points can save your customer relations. | |
Register Here: | http://bit.ly/R0VLRa |
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CONTACT: Press Contact Kayla Siefker Senior Public Relations Manager Compuware APM Business Unit kayla.siefker@compuware.com 313-227-1402 Jackie Lucas, Warner Communications 978-526-1960, Jackie@warnerpr.com For Sales and Marketing Information Compuware Corporation, One Campus Martius Detroit, MI 48226, 800-521-9353, http://www.compuware.com
