C-store Shoppers Want To Be In And Out Quickly; NCR Delivers With Mobile, Self-Service Solutions On Display At NACS Show
Corporation (NYSE:NCR) helps convenience store owners and managers
reinvent the c-store retail experience, meet shopper demands for quick
service and better manage stores with innovative technology solutions on
NCR Corporation (NYSE:NCR) helps convenience store owners and managers reinvent the c-store retail experience, meet shopper demands for quick service and better manage stores with innovative technology solutions on display at NCR’s booth, # 3525, at the October 7-10 National Association of Convenience Stores (NACS) show in Las Vegas. At the show, NCR will unveil ConvenienceGo (C-Go), a mobile payment application for smart phones. C-Go, a store-branded smart phone app, allows a shopper to make purchases, including fuel, food, car wash and other items, and pay through the app. Already in pilot at several convenience stores, C-Go meets shopper demands for fast mobile payment options and gives stores opportunities for targeted up selling and for providing targeted promotions and offers through integration with the NCR Advanced Marketing Solution (AMS). By utilizing low-cost automatic clearing house (ACH) and gift card payment methods, C-Go also offers convenience stores lower transaction costs. NCR will also unveil the NCR SelfServ Checkout Express Convertible, which can operate in both self-checkout and assisted modes, depending on store traffic. The Express Convertible’s small footprint is ideal for smaller convenience-store space and convenience store shoppers’ smaller baskets. The device can stand alone or be lined up with several others to create a bank of convertible checkouts. “The main thing shoppers want when they go to a convenience store is a quick shopping experience – some are in an out in as little as two minutes,” said Jason Groff, director, petroleum and convenience retail at NCR. “NCR’s mobile and self-checkout solutions allow convenience stores to get more customers in and out quickly, exceeding customer expectations for service, speed and convenience in a way that drives brand loyalty and repeat visits.” NCR will also display Pulse, a versatile mobile application that delivers actionable, real time information to a store owner or manager’s smart phone or tablet when he or she is on- or off-site. Pulse, through dashboards and alerts, offers information on key operational measures, including fuel operations and other key systems to ensure maximum uptimes on those systems. Another Pulse module monitors employee actions to better manage staffing levels and employee performance. With Pulse, store managers and owners can ensure maximum uptime of key store systems to maximize profitability and shopper satisfaction.