Accenture is currently conducting a proof-of-concept with a customer to enable faster-to-market analytics by replicating or aggregating transactional data directly in-memory using Oracle Exalytics.Utilities: Accenture worked closely with Baltimore Gas and Electric Company (BGE) in modernizing the company’s legacy customer information system by providing a suite of Oracle Utilities products as part of a transformational strategy focused on enhancing customer service – including introducing new technologies and innovative services to better serve customer needs – providing more transparency into customer and revenue cycle processes, while streamlining and simplifying business processes. “BGE and Accenture have a superb track record of teaming together to deliver strategic initiatives focused on enhancing the customer experience,” says Stephen J. Woerner, senior vice president and chief operating officer for BGE. “Accenture played a key role in the successful implementation of a modern customer billing system, replacing our more than 20-year-old customer information system. Accenture also assisted us in effectively managing significant changes across the enterprise, including the back office and customer contact center, so that our employees, and in particular, customer care representatives, were ready for day one business and technical operation.” BGE’s implementation of a suite of Oracle Utilities technologies is one of the most transformational customer initiatives BGE has undertaken in more than two decades, providing the foundational system for all customer operations and positioning BGE to deliver smart grid capabilities for the benefit of its customers. This year’s winners were selected from more than 247 nominations in 32 categories submitted by Oracle business partners. Accenture will receive the awards at a special ceremony on October 2. “Once again we’re thrilled to be recognized for our technology excellence and accomplishments in helping clients succeed with Oracle solutions,” said Terri Strauss, managing director, North America Oracle Practice at Accenture. “These awards are a great acknowledgement of the innovative work carried out by our teams every day, delivering real business value to our joint clients.”
“Accenture has demonstrated an outstanding level of innovation in delivering proven, Oracle-based solutions that solve our joint customers’ most critical business challenges,” said Andy Bailey, senior vice president, Strategic Alliances, Oracle. “We congratulate Accenture in achieving the 2012 Oracle Excellence Award for Specialized Partner of the Year – North America in these various categories. This achievement is a testament to their dedication to excellence and to providing customers services that drive real business value and results.”Accenture is a Diamond level partner in Oracle PartnerNetwork (OPN) – the highest level available in OPN – and has completed 34 Specializations, including seven Advanced Specializations. About Accenture Accenture is a global management consulting, technology services and outsourcing company, with 257,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$27.9 billion for the fiscal year ended Aug. 31, 2012. Its home page is www.accenture.com. About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners. Trademarks Oracle and Java are registered trademarks of Oracle and/or its affiliates.