Towers Watson & Co. (TW) September 14, 2012 10:00 am ET Executives John J. Haley - Chairman, Chief Executive Officer and President Carl Hess - Director of Investment Consulting for North America Mark Maselli Bryce A. Williams - Head of Exchange Solutions Business Segment Roger F. Millay - Chief Financial Officer and Vice President Gene H. Wickes - Managing Director of the Benefits Business Segment Paul G. Morris - Managing Director of EMEA Julie J. Gebauer - Managing Director of Talent & Rewards Patricia L. Guinn - Managing Director of the Risk & Financial Services Business Segment Miriam Connaughton James K. Foreman - Managing Director of North, Central and South America Regions Gordon L. Gould - Head of Corporate Development Unit Analysts Mark S. Marcon - Robert W. Baird & Co. Incorporated, Research Division Shlomo Rosenbaum - Stifel, Nicolaus & Co., Inc., Research Division PresentationJohn J. Haley
Good morning, everyone, and thanks for joining us for our 2012 Analyst Day. We're glad to have you all here with us. And we're excited to tell you about our plans for the coming year. Let's see, before we get started, I have to remind you that we'll be making some forward-looking statements today and our actual results may be different than expected. In this presentation, we'll be using non-GAAP measures, which we believe are relevant for evaluating our operating results. So this is the agenda for today and we're going to take a bit of a break from the traditional way we've done the Analyst Day. And instead of going through and providing a segment by segment profile, what we're going to try and do is give you a deeper look into some of the types of works we're doing. And we hope to give you, in that way, a little more context to our plans in the guidance and highlight some of the innovative new areas that we're working on. So this is the agenda for today. Let me start out by introducing the Towers Watson leaders who are here today. Some of them will be speaking, and some of the others you'll get to speak with at lunch. We have here our 3 segment leaders: Gene Wickes, who heads our Benefits segment; Patricia Guinn, who heads our Risk and Financial Services; and Julie Gebauer, the leader of Talent and Rewards. We have 2 of our regional leaders, Jim Foreman who heads the Americas; and Paul Morris from Europe, Middle East, Africa; and then we have Roger Millay, our CFO.