In conclusion, Frost & Sullivan credits Interactive Intelligence’s leading performance to its constant innovation.“Developing innovative, attention-grabbing customer engagement solutions has been the hallmark of Interactive Intelligence since its founding in 1994,” Jamison said. “The firm has set a course that its competitors have followed, and in doing so it has achieved considerable marketplace success.” To read the complete Frost & Sullivan report that announces the Interactive Intelligence Company of the Year, Contact Center Systems North America, 2012 award, visit http://www.inin.com/resources/ProductLiterature/Frost-and-Sullivan-Award.pdf. *To remain unbiased and protect the interests of vendors reviewed, Frost & Sullivan does not disclose the names of finalists. About Interactive Intelligence Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of contact center automation, unified communications, and business process automation software and services. The company’s unified IP business communications solutions, which can be deployed on-premise or via the cloud, are ideal for industries such as financial services, insurance, outsourcers, collections, and utilities. Interactive Intelligence was founded in 1994 and has more than 4,500 customers worldwide. The company is among Forbes Magazine’s 2011 Best Small Companies in America and Software Magazine’s 2011 Top 500 Global Software and Service Providers. It employs more than 1,000 people and is headquartered in Indianapolis, Indiana. The company has offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or email@example.com; on the Net: www.inin.com. This release may contain certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings. Interactive Intelligence is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.