“We will be re-evaluating our operations and processes to adopt the best practices found in BillingCenter, and we are looking forward to the internal efficiencies we will gain that will help us better serve our customers,” said Roberta Gosselin, an assistant vice president at Amica.Guidewire BillingCenter will enable Amica to:
- Offer increased flexibility to policyholders in regards to their payment preferences;
- Enhance its financial and statistical reporting capabilities;
- Increase operational efficiencies to more easily and quickly implement system changes and new programs; and
- Leverage a more standardized architecture and set of development tools across all core operations as a Guidewire InsuranceSuite customer.