175 Dog Years Later, PetSmart® Has More Happiness In Store For Pets And Their Parents

This month specialty pet retail leader PetSmart (NASDAQ: PETM) celebrates 25 years of helping pet parents provide the best care for their pets. Over the years PetSmart, which has 1,249 stores in North America, has led several industry trends that have changed the pet shopping experience, most notably through exclusive products and services, a wide food assortment focused on natural ingredients, and providing free space to facilitate more than 5 million local pet adoptions.

Reimagining the Pet Retail Category

By providing a specialized approach and offering pet-care essentials under one roof, PetSmart continues to lead the industry. “We are driven by the needs of pet parents,” said Bob Moran, PetSmart’s chairman and CEO. “Our goal is to provide the best products and services that help our customers care for their pets.”

This solutions-based approach has resulted in PetSmart creating a unique mix of services and products. With grooming salons in every store, PetSmart is America’s leader in pet grooming services and has become the largest home-away-from-home for pets by creating PetsHotel® and Doggie Day CampSM boarding services. And in 1994 PetSmart partnered with Banfield Pet Hospital® to offer veterinarian care centers that are now in more than 800 stores.

In recent years, PetSmart initiated an industry trend of developing generation-centric apparel, toys and products through exclusive brand partnerships with Martha Stewart Pets™, GNC Pets™, Marvel Entertainment, Toys “R” Us®, and, most recently, Bret Michaels Pets Rock™. “We know our pet parents enjoy sharing their passions with their pets so our goal was to develop unique, pet-friendly collections with other brands that pet parents love,” Moran said.

A staple of the business, the pet food category has evolved substantially over the past 25 years becoming more focused on pets’ specific nutritional needs and health conditions such as skin and stomach sensitivities. PetSmart now sells approximately 1,000 premium varieties of natural-ingredient and expert-recommended foods to meet pet parents’ requests for high-quality and limited-ingredient foods, including grain-free and organic options.

Saving 5 Million Lives Through PetSmart Charities

From the beginning, PetSmart chose not to sell dogs and cats, instead providing free space in every store to facilitate pet adoptions. In 1994, PetSmart formed PetSmart Charities® to provide financial support to animal-welfare organizations and to manage the in-store adoption program which is responsible for more than 5 million pet adoptions. In fact, a homeless pet is adopted about every 60 seconds inside a PetSmart. And with the support of customer donations, PetSmart Charities has provided more than $165 million in grants and program support to animal-welfare groups in the United States, Canada and Puerto Rico.

PetSmart Facts
  • 1,249 stores in the U.S., Canada and Puerto Rico
  • More than 50,000 employees
  • 8 distribution centers handle more than 11,000 products
  • 194 in-store PetsHotels and 195 Doggie Day Camps
  • Provide training to more than 370,000 dogs every year
  • 14,000 safety-certified salon associates bathe and groom over 10.7 million pets annually
  • Helped more than 5 million homeless pets get adopted through PetSmart Charities
  • Based in Phoenix, Arizona

About PetSmart

PetSmart, Inc. (NASDAQ: PETM) is the largest specialty pet retailer of services and solutions for the lifetime needs of pets. The company employs approximately 50,000 associates and operates more than 1,249 pet stores in the United States, Canada and Puerto Rico, over 194 in-store PetSmart® PetsHotel® dog and cat boarding facilities and is a leading online provider of pet supplies and pet care information ( http://www.petsmart.com). PetSmart provides a broad range of competitively priced pet food and pet products; and offers dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp SM day care services and pet adoption services. Since 1994, PetSmart Charities, Inc., an independent 501(c)(3) non-profit animal welfare organization and the largest funder of animal welfare efforts in North America, has provided more than $165 million in grants and programs benefiting animal welfare organizations. Through its in-store pet adoption partnership with PetSmart Charities ®, PetSmart has helped save the lives of more than 5 million pets.

Follow PetSmart on Twitter @PetSmart

Find PetSmart on Facebook www.facebook.com/PetSmart

See PetSmart on YouTube: www.YouTube.com/PetSmart

Copyright Business Wire 2010

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