NICE Introduces New Release Of NICE Inform, Enhancing Its Multimedia Incident Information Management Solution
Security control centers and Public Safety Answering Points can enhance investigation and debriefing capabilities by seamlessly integrating third party text, voice and video data into incident timelines
RA'ANANA, Israel, August 13, 2012 /PRNewswire/ -- NICE Systems(NASDAQ: NICE) today announced the introduction of its new release of the NICE Inform multimedia incident information management solution. The new release of NICE Inform builds on NICE's advanced capabilities by giving security control centers and Public Safety Answering Points (PSAPs) the ability to integrate text, video and voice recordings from third party capture platforms into holistic incident timelines. This differentiating technology reinforces NICE's support of Next Generation 9-1-1 and its commitment to meeting the challenge of external data integration for enhancing investigations and debriefings. NICE Inform provides the complete picture for PSAPs, airports, public transportation systems, banks, and other markets that need to synchronize diverse multimedia for incident reconstructions used in investigations and debriefings. This information can also be used to improve future responses by helping organizations identify opportunities for training operators to help improve their skills. The latest release of NICE Inform allows third party recordings from numerous sources to be imported into the NICE Inform organizer in various standard formats and then synchronized with NICE video and voice recordings and other multimedia input. This enables security operations to leverage their existing capture platforms to the fullest, and to reconstruct events exactly as they happened for more thorough investigations. For example, PSAPs can now amalgamate video from citizens' smart devices, in-car mobile video recordings, and video recordings of incidents captured on third party platforms to create comprehensive incident reconstruction timelines. A bank that uses different Video Management Systems (VMS) for ATM transactions and building security can merge video from these different systems for a complete reconstruction of any event. Mass transit systems and airports that manage surveillance video through multiple VMSs can also take advantage of this advanced technology. Using NICE Inform Version 5, they can piece together all elements into one seamless timeline, regardless of the capture platform.