Symetra Implements FastTrack Tools To Help Employees On Disability Leaves Return To Work

Symetra Life Insurance Company today announced the implementation of new FastTrack software tools to help employees on short- and long-term disability leaves return to the workforce. FastTrack tools are provided by GettingHired, LLC.

“Our advocacy-based model puts the employee at the center of the disability claims process,” said Tom Foran, vice president of Symetra’s Group Life and Disability Income Insurance business. “By setting high expectations for an employee’s success and providing the necessary resources to support his or her return to work, we can help deliver better results for the employer and the employee. These new tools allow our absence managers to go beyond routine claims processing and proactively help employees get to a better place.”

FastTrack’s Transitional Service Tools (TST) keep employees engaged in return-to-work opportunities while on short-term disability leave. Symetra absence managers will use TST to determine the requirements of a claimant’s current job, collect physical capabilities data from medical providers, and identify interim work assignments consistent with the employee’s limitations. This approach can reduce the possibility of a short-term leave progressing into a long-term disability claim.

Career Service Tools (CST) help employees on long-term disability leaves re-enter the workforce by demonstrating their employability and motivation to get back to work. Through one-on-one career counseling, vocational support, mentoring, interview skills training and job placement services (matching employees’ physical abilities, work experience and education to open positions), CST is all about helping people achieve a productive work life.

Thomas Capato, GettingHired, LLC’s chief executive officer said, "We are excited to welcome Symetra as a new FastTrack customer. I am confident that our products align well with Symetra’s strong support of early intervention within its return-to-work program.”

These new FastTrack tools represent the latest development in Symetra’s group life and disability income insurance business expansion. Earlier this month, the company announced the formation of a dedicated group life and disability claims team and advanced employee leave management capabilities.

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