Keynote's Scorecards for Financial Services are industry-specific scorecards that use a framework of 200+ expert-determined criteria to measure a sites' ability to meet best practice guidelines. Criteria are grouped into industry-specific "user tasks" (e.g., apply for an account, transact, or learn & plan) and "categories" (functionality, usability, privacy & security, quality & availability) in order to help firms identify the strengths and/or opportunities in specific areas of their sites.

Each Scorecard is created and maintained by a team of Keynote analysts who are considered thought leaders in usability, online privacy, Web security, content quality and accessibility. To collect Scorecard data, Keynote follows a rigorous research process that includes interviewing and surveying Scorecard companies, opening accounts with firms for direct Website examination, and conducting automated site analysis.

The study is available for purchase from Keynote and comes with all scores and all answers for all banks with written analysis of each bank, along with access to prior Scorecards. To inquire about a Keynote Banker Scorecard subscription, please visit: http://bit.ly/BankingScorecard.

About Keynote Systems

Keynote® Systems, Inc., (NASDAQ:KEYN) is the global leader in Internet and mobile cloud testing & monitoring. Keynote maintains the world’s largest on-demand performance monitoring and testing infrastructure for Web and mobile sites comprised of over 7,000 measurement computers and mobile devices in over 275 locations around the world that enable companies to continuously improve the online and mobile experience. Known as ‘The Mobile and Internet Performance Authority™,’ Keynote offers three market-leading product platforms:

Keynote Perspective® provides on-demand performance monitoring for enterprise Web and mobile sites including online portals, e-commerce sites and B2B sites. Over 2,000 customers rely on Keynote Perspective services to know precisely how their websites, content, and applications perform on actual browsers, networks, and mobile devices.

Keynote DeviceAnywhere™ is an enterprise-class, cloud-based, mobile application lifecycle management (ALM) testing & quality assurance platform. It is used by over 1,000 mobile developers and enterprises to deliver mobile applications, content and services faster while reducing downtime and testing costs.

Keynote SIGOS offers active end-to-end Quality of Service (QoS) testing and monitoring solutions for mobile, fixed and VoIP communications. Its SITE and Global Roamer products are used by over 200 network operators, content providers, carriers and regulators in over 100 countries worldwide.

Keynote's 4,000 customers represent top Internet and mobile companies and include American Express, AT&T, Disney, eBay, E*TRADE, Expedia, Google, Microsoft, SonyEricsson, T-Mobile and Vodafone. Keynote Systems is headquartered in San Mateo, California and can be reached at http://www.keynote.com/ or by phone in the U.S. at 1-800-KEYNOTE.

Keynote®, DataPulse®, CustomerScope®, Keynote CE Rankings®, Keynote Customer Experience Rankings®, Perspective®, Keynote Red Alert®, Keynote Traffic Perspective®, Keynote WebEffective®, The Internet Performance Authority®, MyKeynote® , SIGOS®, SITE®, The Mobile & Internet Performance Authority™ and Keynote FlexUse™ are trademarks or registered trademarks of Keynote Systems, Inc. in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2012 Keynote Systems, Inc.

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