MedExpress Urgent Care Selects Athenahealth To Achieve Operational Productivity

athenahealth, Inc. (NASDAQ: ATHN), a leading provider of cloud-based practice management and care coordination services to medical groups, announced today that they have contracted with MedExpress Urgent Care, the national leader in providing full-service, walk-in urgent care for the treatment of everyday injuries and illnesses. MedExpress recently implemented athenahealth’s cloud-based medical billing capabilities to better serve its patients as the company continues to expand its geographic footprint.

MedExpress was launched to fulfill unmet consumer health needs at the local level by offering an innovative approach to delivering high-quality health care in a warm and welcoming environment. MedExpress significantly helps alleviate the issues associated with primary care physician shortages and over-utilized emergency departments. The Urgent Care Association of America estimated, in a 2011 survey, that more than 100 million patients visit urgent care facilities each year.

MedExpress selected athenahealth’s best-in-class practice management solution, athenaCollector ®, and live and automated patient communications service, athenaCommunicator ®, to ensure a consistent, high-quality patient experience while standardizing and simplifying health care records. Each patient’s well-being drives all of MedExpress’ decisions. This extends beyond the patient’s experience at the center and includes convenient and easily understood claims handling.

“Urgent care providers, like MedExpress, are key to making U.S. health care sustainable,” said Jonathan Bush, Chairman and CEO, athenahealth. “MedExpress has introduced a care delivery model that has disrupted the status quo for the better. They serve as the portal of entry into the health care system, providing access to quality, affordable care in a patient-centric manner. To support MedExpress as this portal of entry, athenahealth facilitates an exchange of vital health information, optimizing billing practices and corresponding communications that greatly benefit the patient experience.”

Because athenahealth runs their services in the cloud, MedExpress benefits from the intelligence and best practices of those currently on the athenahealth network, alleviating front office burdens and closing loops on patient care. MedExpress is, and always will be, committed to providing the most considerate care, which includes efficiencies and consistencies in claims management.

“athenahealth’s cloud technology offers MedExpress an information technology platform that can scale in step with our national expansion plans and ensure we remain at the forefront of health care” said MedExpress CIO, Kevin Ruffe. “By streamlining processes based on the needs of our patients, we are able to facilitate an efficient information flow that allows our health care professionals to focus on each and every patient who walks through our doors.”

Dr. Stephen Kahane, President of the Enterprise Solutions Division at athenahealth added, “We are really impressed with MedExpress’ model and are proud that such a talented team has chosen to work with us. The power of the network is not lost on our country’s health care enterprise leaders, who are looking to make a difference in cost and in quality. At athenahealth, we tie our success to the success of our clients and work to drive great results for our clients’ customers. We’re doing exactly that for the patients who rely on MedExpress.”

About MedExpress

MedExpress Urgent Care is the national leader in delivering high-quality, fast and affordable care for those seeking medical treatment for episodic illness and injury. MedExpress also offers treatment for workplace injury and job-related medical issues to employers and their employees through its CorporateCare program. MedExpress operates full-service, walk-in health care facilities that are open 12 hours per day, seven days a week, with a physician always on site. MedExpress operates 80 centers in 5 states with a number of new centers scheduled to open in 2012. MedExpress is headquartered in Morgantown, WV. For more information visit, or

About athenahealth

athenahealth, Inc. is a leading provider of Internet-based business services for physician practices. athenahealth’s service offerings are based on proprietary web-native practice management and electronic health record ( EHR) software, a continuously updated payer knowledge-base, integrated back-office service operations, automated and live patient communication services, and the coordination of care among participants in the health care system. For more information, please visit or call (888) 652-8200.

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