"SAP is constantly enhancing its support of customers, helping them optimize their operations of heterogeneous SAP solutions," said Stephen Spears, senior vice president, Application Lifecycle Management Software, SAP. "With SAP IT Process Automation, which is an extension of SAP Solution Manager, customers can better leverage IT operations standards and Run SAP methodology through the definition of automated resolution workflows. This agreement between SAP and Cisco will further heighten the value and increase the adoption of SAP Solution Manager as the central platform for managing SAP solutions within SAP Enterprise Support services."SAP IT Process Automation Delivers High Service Quality Across Heterogeneous IT LandscapesSAP IT Process Automation integrates with SAP solutions, including the SAP® ERP application, SAP Solution Manager, the SAP NetWeaver® Business Warehouse application and the SAP HANA® platform. With the solution, users get predefined content based on best practices that can automate the incident-response lifecycle within operations. This helps improve quality of service and service availability that maps directly to the business. It also helps automate incident-response activities and orchestrates far-reaching operations, including incidence-avoidance checks and maintenance activities essential in complex heterogeneous landscapes and cloud-based architectures. For more information, visit the SAP IT Process Automation by Cisco page on sap.com and the SAP Newsroom. About CiscoCisco, (NASDAQ: CSCO), is the worldwide leader in networking that transforms how people connect, communicate and collaborate. Information about Cisco can be found at http://www.cisco.com. For ongoing news, please go to http://newsroom.cisco.com About SAPAs market leader in enterprise application software, SAP (NYSE: SAP) helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable more than 190,000 customers (includes customers from the acquisition of Sybase) to operate profitably, adapt continuously, and grow sustainably. For more information, visit www.sap.com. Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as "anticipate," "believe," "estimate," "expect," "forecast," "intend," "may," "plan," "project," "predict," "should" and "will" and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.