Singleview 8’s new capabilities will further help CSP clients to monetize their massive investments in next-generation 4G/LTE networks, and will support the faster evolution of new business models to confront increasing competition.“Singleview’s ability to adapt to the needs of market-leading companies is what has made it a world-leading charging and billing solution that helps a variety of service providers to adapt quickly and easily to unpredictable future demands,” said Jennifer Fellows, Vice President of Product Management at CSG International. “Unlike competing systems, Singleview can support change without costly customization, through an innovative architecture proven in industries as varied as financial services, transport and logistics, as well as in telecommunications.” With Singleview Version 8, CSPs and other service providers gain:
- Enhanced real-time capability to manage huge volumes of data transactions as they are captured. Customer experience and customer loyalty are promoted through immediate responsiveness to customer behavior and activity, including real-time allocation of entitlements such as free minutes, provisioning access to a new service for a specific period of time, and immediate recognition and application of charges to balances and accounts.
- Market responsiveness. Singleview Version 8 facilitates the definition of new product offers, quickly creating products from services, entitlements, tariffs, charging elements, and discounts. Singleview Version 8 gives the CSP freedom to anticipate market changes and to proactively and rapidly out-maneuver the competition to address customer demands.
- High levels of security to ensure ongoing support of Payment Card Industry Data Security Standard (PCI-DSS) and Payment Application Data Security Standard (PA-DSS) security requirements, meeting the needs of both the CSPs and the financial services industry.
- Operational efficiency, reducing the total cost of ownership through platform refinements, easier deployment and management of the system, and the flexibility that comes with using Singleview as a managed service from CSG.
About CSG InternationalCSG Systems International, Inc. ( NASDAQ:CSGS) is a market-leading business support solutions and services company serving the majority of the top 100 global communications service providers, including leaders in fixed, mobile and next-generation networks such as AT&T, Comcast, DISH Network, France Telecom, MasterCard, Orange, T-Mobile, Telefonica, Time Warner Cable, Vodafone, Vivo and Verizon. With over 25 years of experience and expertise in voice, video, data and content services, CSG International offers a broad portfolio of licensed and Software-as-a-Service (SaaS)-based products and solutions that help clients compete more effectively, improve business operations and deliver a more impactful customer experience across a variety of touch points. For more information, visit our website at www.csgi.com.