Who uses prepaid plastic?About 13 percent of U.S. households had a prepaid debit card last year, according to research published by Javelin Strategy & Research on April 11. So who lives in those households? Javelin says that this form of plastic is particularly popular among Generation Y and other youngsters, along with those who don't use traditional banking products (often because they don't have access to them). In a press release, Beth Robertson, the company's director of payments research, explained the appeal of prepaid debit cards:
Today's prepaid features match and even surpass the features of many checking accounts. Functionality that can enable consumers to manage their account using their mobile device or social media account, establish and build a history that can be used for credit-issuing, or enable person-to-person transfers provide high value to under-served consumers.
Some prepaid cards aren't so greatOn April 12, the day after Javelin issued its report, Consumer Action published its own. And this exposed that the story of prepaid cards isn't unrelentingly rosy. Like others before ("Senator proposes new rules for prepaid debit cards"), Consumer Action warned against the numerous "gotchas" that await the unwary. Four of these are:
- Sneaky fees. With some cards, you pay to call customer service, you pay inactivity fees if you don't use your card, you pay to load money, you pay to use ATMs, you pay if a transaction is declined…These and other charges can quickly add up.
- No FDIC insurance. If your deposited funds aren't held at an FDIC-insured institution, if your card issuer goes bust, you could lose your money.
- No regulation. If you and your card issuer fall out, there's no authority to go to bat for you. And, by the way, there's no legal obligation on issuers to disclose fees upfront.
- No statutory protections. Suppose you lose your card or it's stolen. Even if the issuer promises to help you out, such programs are often voluntary and could be difficult or impossible to enforce.
Consumers speak up about prepaid cardsYet that (comparison shopping) is precisely what consumers don't do, or very rarely, according to yet another April report on prepaids, this time from the Pew Health Group's Financial Security Portfolio. Pew's research was based on a series of focus groups comprising prepaid users, which were conducted last November in Houston and Chicago. It found: "Few participants comparison shop for a prepaid debit card. Most picked whichever one was convenient or recommended to them." That could be an expensive mistake.
Pew's focus groups provided some interesting insights into other consumer attitudes. Here are some quotes:
I don't like the fees on prepaid debit cards. ... It costs to load (them). It costs $3.95. I don't like that I pay the $3.95, but I'd prefer to pay the $3.95 than have to deal with the things that I know that people go through with their checking accounts. I'm good with my checking account. Nobody wants to pay extra fees. If we had to, I'd take the $3.95 any day over the $35 overdrafting or for some other fees. (Female participant, Chicago) It was like, "Ma'am, you get charged for calling customer service." "I'm getting charged now for calling you all about the money that I got charged?" She was like, "Yes, I'm sorry." I was like, "The next time I load my card, I have to pay for the fees that you charge me for talking to you right now?" "Yes." "Okay, 'bye." (Female participant, Chicago) Because I want my money back. Give me my money. It's my money, and if I put it on your card, I deserve to get it back. I think they should be regulated by the FDIC. (Male participant, Chicago) If you have a prepaid card with $500, it's a $500 limit. There's $500 on it. If you have a credit card with $500, one, you don't actually have $500. You just have this imaginary $500 that you have to pay back. Even though you say, "Oh, it's fine. I'll just put X amount on each month and it will be gone." That might have happened, and also now, you're into the interest rates and all these things, and you're not paying it, and they're mad at you. Now, your credit would be down. If you have money on your prepaid card, you're not going to not pay it off because it's already paid. (Female participant, Chicago)
Credit cards vs. prepaid debit cardsThat last quote seems especially revealing. If you're bad at managing your personal finances (and some of the most intelligent and successful people are), then a carefully chosen prepaid card could be ideal for you.
However, if you have the self-discipline to use a mainstream credit card responsibly, then there's no real advantage to opting for a prepaid debit card. Bear in mind that some prepaid debit cards are perfectly legitimate and fair, but in general credit cards have significant advantages over prepaid debit cards, including:
- Responsible credit card use, including on-time payments, establishes your credit history and improves your credit score. Debit cards don't report to credit reporting agencies.
- If you use them strategically, rewards credit cards can save you money by rebating part of your purchases.
- With credit cards, you get an interest-free loan from the transaction date until the next due date.
- If you need it, you can get long-term credit, though it's best to revolve balances only on low interest credit cards.
- Many credit cards provide extended warranties on goods you purchase on the card.
- Some credit card companies offer price protection: they refund the difference if you find exactly the same item you've recently bought being offered cheaper elsewhere.
- Some credit cards provide valuable perks such as roadside assistance, car rental loss/damage coverage, trip cancellation/interruption insurance, extended warranties, lost luggage coverage and so on.