- Synthetic transaction capabilities that simulate the end user experience, helping to ensure the satisfaction of employees, website visitors and other end users.
- Executive dashboards that provide real-time data and historical analysis of SLAs and capacity on both infrastructure and application levels.
- Quick identification of root causes for fast incident resolution as well as improved overall performance of IT services critical to the business.
- 24x7 real-time notification of infrastructure health and performance issues, including automatic escalation of high-level severity events.
”This expansion of our services portfolio allows our enterprise and mid-tier customers to relieve IT staff of non-core monitoring activities and instead focus on strategic projects that can help drive the business,” added Datalink President and CEO Paul Lidsky. “With technical support, consulting and now managed services complementing our infrastructure solutions, our full suite of products and services helps IT organizations build, manage and optimize data center operations for maximum agility and efficiency.”Datalink's managed monitoring service is backed by Datalink IT specialists with a combined 150+ years of enterprise backup and system monitoring experience and over 1,000 best-practice certifications from leading technology vendors. When problems are identified, customers also have the option to leverage the company’s OneCallsm technical support team to assist in the remediation process and thereby expedite problem resolution to avoid or minimize the impact on the business. About Datalink A complete data center solutions and services provider for Fortune 500 and mid-tier enterprises, Datalink transforms data centers so they become more efficient, manageable and responsive to changing business needs. Datalink helps leverage and protect storage, server, and network investments with a focus on long-term value, offering a full lifecycle of services, from consulting and design to implementation, management and support. Datalink solutions span virtualization and consolidation, data storage and protection, advanced networks, and business continuity. Each delivers measurable performance gains and maximizes the business value of IT. For more information, call 800.448.6314 or visit www.datalink.com. Additional Resources Follow Datalink on Twitter, Blog, YouTube, Facebook, and LinkedIn.