Neustar, an innovative technology leader, has provided neutral, trusted, tested, and reliable number portability services in the United States since becoming the LNP Administrator in 1997. LNP is a critical piece of our nation’s communications infrastructure which ensures as consumers change service providers or upgrade their mobile devices, their telephone numbers transfer seamlessly without interruptions in service. Neustar, working with the telecommunications industry, policymakers and other stakeholders, provides a world-class LNP service. As the paper explains, Neustar has innovated to improve its services and meet customer demands, earning the NPAC a customer satisfaction rating of 3.8 out of 4 and a service level performance record of 100 percent in 2011.“Our nation’s telecommunications infrastructure and consumer demands have changed dramatically since Neustar became the NPAC provider over fifteen years ago. New mobile applications and devices make telephone numbers more important today than ever before. We’ve demonstrated our unique ability to evolve alongside the industry,” said Steve Edwards, senior vice president, Carrier Services. “Our innovation and our constant drive to meet our customers’ needs with 99.999 percent reliability is something that drives us every single day, 24x7. It’s an honor to have the trust of our customers and we work every day to earn it.” This paper further validates the findings from a recent NPAC study by Dr. Scott E. Masten, Professor of Business Economics and Public Policy at the University of Michigan’s Ross School of Business that found NPAC services are best delivered by a single, tested administrator. About Neustar Neustar, Inc., (NYSE: NSR) is a trusted, neutral provider of real-time information and analysis to the Internet, telecommunications, entertainment and marketing industries throughout the world. Neustar applies its advanced, secure technologies in routing, addressing and authentication to its customers’ data to help them identify new revenue opportunities and network efficiencies, and institute cybersecurity and fraud protection measures. More information is available at www.neustar.biz.