Everyone can’t be an expert on everything, and this is certainly true when IT professionals face large-scale audio device deployments for Unified Communications environments. Enter Plantronics (NYSE:PLT) Smarter Working UC Toolkit. Recently enhanced to include new tools and resources, the free, online toolkit puts “how-to” information directly into the hands of IT managers, providing them with an easy-to-follow roadmap for successful UC audio device deployments. Taken as a whole, the Smarter Working UC Toolkit offers more resources and information about UC audio device deployment than any other online guide in the industry. New tools in the Smarter Working UC Toolkit include a UC Audio Device Catalog Tool to aid the management of deployments, a Global Deployment Workbook featuring a site-specific worksheet, and an iPad app so IT can be mobile in the office. “IT professionals are being asked to do more every day. Having resources like the Smarter Working UC Toolkit allows them to leverage UC audio device deployment best practices and lessons learned to get the results they want, faster,” said Rich Costello, senior research analyst, IDC. “Companies that want to maximize their UC audio devices as business communications differentiators should check out the Plantronics Smarter Working UC Toolkit. The quality of the content, including the newest elements, can offer some impressive benefits for IT and end users.” “Empowering an employee with the right UC audio device that’s best suited for their unique situation is one of the most efficient ways to accelerate productivity in a UC environment,” said Andrew Taylor, Senior Director, UC Toolkit Marketing, Plantronics. “The breadth of tools in the Smarter Working UC Toolkit portfolio makes it incredibly easy for IT professionals to plan, deploy and maintain a robust UC audio device roll-out, even on a global scale. Built from real-world customer experiences and lessons learned, the Plantronics Smarter Working UC Toolkit provides IT professionals with best practices in the form of FAQs, guidelines, checklists, and surveys for use at every phase of a UC audio device deployment including, Trial, Plan, Deploy, Adopt, and Evolve. New features available in the Smarter Working UC Toolkit include:
UC Audio Device Catalog tool: Allows IT to build a customized UC audio device product catalog which is then used by employees to identify the best audio device for their needs.
- Greatly simplifies management and selection of IT recommended UC audio devices
- Usage reports available for monitoring
- Guidance based on a number of best practices and lessons learned
- Includes a site-specific worksheet for managing each regions unique deployment
- Provides ad-hoc, desk-side support, for employee training such as Quick Setup Guides and Video Setup Guides
- All UC Toolkit best practices are stored on the iPad ensuring off-line access to materials 24/7