Comcast Unveils Enhanced Colorado Springs Xfinity Customer Center

Comcast today held a special reception and ribbon-cutting event to announce the grand opening of its new Xfinity Customer Center in Colorado Springs. The 4,500 square-foot center, the largest Xfinity Customer Center in the nation, is designed entirely around the needs of customers and provides consumers with an opportunity to explore, learn about, and interact directly with the latest Xfinity products and services.

Elected officials and community leaders, including Mayor Steve Bach, Colorado House Majority Leader Amy Stephens, Chief of Economic Vitality and Innovation Steve Cox, and President of Military Affairs for the Colorado Springs Chamber of Commerce Brian Binn, celebrated the opening and toured the new space. Additionally, Donna Nelson, Economic Vitality Specialist for the Mayor’s office and leader of Spirit of the Springs attended to accept a $2,500 donation from Comcast. The donation will contribute to the purchase of supplies and further park enhancements during a Spirit of the Springs service day project and Comcast Cares Day next month, when Comcast volunteers will work alongside community volunteers to beautify parks in Colorado Springs.

“We’re pleased Comcast has chosen Colorado Springs for the location of one of its first newly designed customer centers,” said Steve Bach, Mayor of Colorado Springs. “It’s important for Colorado Springs, and Colorado as a whole, to support good employers dedicated to the communities they serve. A vibrant business community is an engine that helps keep our local economy in high gear, so we appreciate Comcast’s local support and the jobs they provide across our region.”

The new Xfinity Customer Center in Colorado Springs is conveniently located at 5020 North Nevada Avenue. Featuring fully interactive touchscreen displays; the environment enables customers to learn about products and indulge in the complete Xfinity Experience. The center also exhibits a 3D viewing experience, and comfortable seating areas. Customers can try out Comcast’s Xfinity Home security system, the Xfinity TV app and popular apps on an iPad. Customers also can experience Xfinity TV, test drive Xfinity Internet’s speeds and learn more about Comcast Business Class products and services at Kiosks throughout the center.

In addition, customers will receive personalized service from trained and knowledgeable Sales Consultants and more time-saving offerings, including a self-service kiosk for quick bill pay and a new queuing system that allows customers to explore and be entertained instead of waiting in line for service.

“The new Xfinity Customer Center provides a place where our customers can experience Xfinity products and Services firsthand and check out the latest technology we offer in a comfortable, interactive environment,” said Rich Jennings, Regional Vice President of Comcast’s Mile High Region. “This new model offers a more welcoming design, an improved customer experience, and a new attitude as we apply the same mindset of innovation, speed and value that our customers love about our products.”

The Colorado Springs Xfinity Customer Center is open Monday through Saturday from 9 am - 7 pm and Sunday from 10 am – 4 pm. This center replaces the former Comcast Service Center located at 213 North Union Boulevard in Colorado Springs.

About Comcast Corporation

Comcast Corporation (Nasdaq: CMCSA) ( www.comcast.com) is one of the nation's leading providers of entertainment, information and communications products and services. Comcast is principally involved in the operation of cable systems through Comcast Cable and in the development, production and distribution of entertainment, news, sports and other content for global audiences through NBCUniversal. Comcast Cable is one of the nation's largest video, high-speed Internet and phone providers to residential and business customers. Comcast is the majority owner and manager of NBCUniversal, which owns and operates entertainment and news cable networks, the NBC and Telemundo broadcast networks, local television station groups, television production operations, a major motion picture company and theme parks.

Copyright Business Wire 2010

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