- Sales Support Team of the Year: An innovative Sales Support Team helps Office Depot’s sales force improve productivity.
- Front-Line Customer Service Team of the Year -- All Other Industries: Office Depot deploys proactive web chat and email support.
- Contact Center of the Year (Over 100 Seats): Office Depot’s Work at Home Call Center.
- Best Use of Technology in Customer Service -- All Other Industries: Office Depot utilizes technology to deliver breakthrough performance.
Office Depot won a Stevie® Award in 2009 for “Customer Service Team of the Year – Recovery,” which recognized excellence in the handling and resolving of customer issues, and in 2004 for “Capturing the Customer Experience,” which recognized the process of utilizing the Voice of the Customer for process improvement.About Office Depot Office Depot, dedicated to helping customers save time and money, provides office supplies and services through 1,677 worldwide retail stores, a dedicated sales force, top-rated catalogs and global e-commerce operations. Office Depot has annual sales of approximately $11.5 billion, and employs about 39,000 associates in 60 countries around the world. Office Depot’s common stock is listed on the New York Stock Exchange under the symbol ODP. Additional press information can be found at: http://mediarelations.officedepot.com and http://socialpress.officedepot.com/. About The Stevie Awards Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com. Sponsors and supporters of the 6 th annual Stevie Awards for Sales & Customer Service include American Support, the Business TalkRadio Network, Coloredge Los Angeles * New York, Competence Call Center, SDL and ValueSelling Associates.