Charter Communication Inc. (CHTR) Q4 2011 Earnings Call February 27, 2012 09:00 am ET Executives Robin Gutzler - VP, IR Thomas M. Rutledge - President and Chief Executive Officer Christopher L. Winfrey - EVP and Chief Financial Officer Donald F. Detampel – EVP Technology and President Commercial Services Analysts Philip Cusick – JPMorgan Jeff Wlodarczak – Pivotal Research Group Stefan Anninger – Credit Suisse Group Bryan Kraft – Evercore Partners Jason Bazinet – Citigroup Amy Yong – Macquarie Research Equities David Joyce – Miller Tabak & Company Frank Louthan - Raymond James Rich Tullo – Albert Fried & Company Lance Vitanza - CRT Capital Group Vijay Jayant - ISI Group Tuna Amobi - Standard & Poor's Equity Group James Ratcliffe - Barclays Capital Presentation Operator
During the course of today’s call, we’ll be referring to non-GAAP measures as defined and reconciled in this morning’s earnings release. These non-GAAP measures as defined by Charter may not be comparable to measures with similar titles used by other companies. In today’s earnings release, we reported results in accordance with GAAP as well as pro forma results for 2010 and 2011.The pro forma results reflect the divestiture and acquisition of Cable Systems in 2010 and 2011 as if they had occurred on January 1, 2010 unless otherwise noted. The year-over-year growth rates we will be referring to this morning are in a pro forma basis. Joining me on today’s call are Tom Rutledge, President and CEO, Chris Winfrey, our CFO and Don Detampel EVP, of Technology and President Commercial Services. The presentation that accompanies their comments can be found on our website charter.com, under financial information. The press release and trending schedules are also posted on our website under Investor and News Center. With that, I’ll turn the call over to Tom. Thomas M. Rutledge Thank you, Robin. I’m glad to be here. I’ve watched Charter for a long time and have always thought it’s a great company with terrific assets and real potential. The company has addressed some unique challenges in the past and I believe its now well positioned. I’ve been diving into the business and while still early on, and impressed with the team, the operations and the strategy for future growth. In 2011, Charter improved its customer relationship growth trend and delivered solid financial results. The company grew by 2.7% -- grew revenue by 2.7%, increased adjusted EBITDA by 3.3% and generated free cash flow of $488 million. With a stronger balance sheet, Charter returned more than $725 million of capital to shareholders through share repurchases.
I’m excited about the year ahead and I believe there is significant opportunity for growth here. My focus will be on ensuring that the fundamentals of taking care of our customers are constantly improving, that we offer products and services that are better than any alternative and that we are a company that customers want to do business with. The team here is terrific and I’m excited to be onboard and to help Charter reach its full potential.I want to thank Mike Lovett, for his support in the transition phase and his leadership in implementing many elements that are critical to our future success. Given that I’ve been at Charter for two weeks, I’m going to stop here and turn it over to Chris and Don to give additional details of the fourth quarter, the past year and our strategic priorities. Chris? Christopher L. Winfrey Thanks, Tom. We made significant foundational progress in 2011 and gain momentum in the back half of the year. We maintained our focus and we continue to execute consistently against our four strategic priorities, which included fundamentally improving the customer experience, leveraging our superior internet product to drive residential relationships, aggressively driving commercial growth, and changing the dynamic in video. We made strategic investments in our business, which sets us up for future success. Specifically, we rolled out the first ways of a multi-year customer experience transformation, switch digital and DOCSIS 3.0 covered 86% and 93% homes passed at the end of the year. And we improved our existing product and added new residential and commercial offerings. This past year, we continued to focus on customer relationships by using internet, our most competitive product today to get our foot in the door. Particularly in the more than 7 million homes where we don’t currently have a video relationship or our internet penetration is only 10%. Read the rest of this transcript for free on seekingalpha.com