Express Employment Professionals, Jersey City, N.J.
College friends Deidra Viney and Holly Winters opened an Express Employment Professionals franchise in Jersey City, N.J., in late 2000 after deciding to leave their corporate finance jobs. "I've always had an entrepreneurial spirit," Viney says. "What really cemented it for me was when I was a corporate lender -- my very first job, I used to lend to small businesses. The people were just like you and me. They were no different than me. They all told me their story of how they started. If they can do it, why can't I?" At the time, Viney says, she was looking to start a business that could withstand downturns in the economy. Outsourcing appealed to her, she says. Express Employment Professionals is a staffing firm that places long-term employees, workers for temporary projects and short-term replacements. "Companies always need people," Viney says. "Staffing is just another component of what businesses don't have time to do. Let them work on their core duties and let the experts" hire for them. But it was tough at first, especially because 9/11 happened less than a year into their venture. "We had to sacrifice a lot to get to this point -- like our salaries! I went from six figures to basically nothing and had to work really hard to get that back up again. But we worked hard, learned a lot and I wouldn't change anything," Viney says. The franchise owners saw their business go through another downturn as the recession gripped the country. The staffing industry took a beating, Viney acknowledges, but once again they stayed on course and made sure to maintain strong relationships with clients to help them through the tough times. As businesses recover and start to hire again, their franchise grows as well. Business was up 25% last year, Viney says. Viney and her partner are now looking to expand their reach into such areas as engineering and home health care. "There are whole host of other areas that we don't do that we can definitely explore," she says. "I don't necessarily look at my race as an indicator of a plus or minus," she says. "I'm doing my best to go out and market my company to provide good people."
Owner of five Schlotzsky's in Texas
Lesson: Listen to your gut.
Charles Reed got his entrepreneurial kick-start in 1993 when he decided to leave his job in HR at a large oil company and buy with his wife a Schlotzsky's sandwich shop in Plano, Texas. Nearly 20 years later, the couple owns five Schlotzsky's, all in Texas. "I was working for a major corporation and I was just looking for a change," Reed says. He decided on franchising; he wanted something that was local, but had opportunity for expansion. But being your own boss comes with pros and cons. "I have a lot of responsibility," Reed says. "That being said, I do have a fair amount of opportunity to arrange my day in a way that fits the things that I am doing." "The most important thing is it allowed me to provide appropriate jobs for people, and that's important to me," he adds. As a minority, though, Reed acknowledges that finding capital has been a challenge. "For me the challenge has always been, where do you get the cash to grow and
The Boreland Group, New York City and Washington, D.C.
Lesson: Be tenacious.
After Jennefer Witter's mother died in late 2000, Witter decided to quit her job as a corporate public relations manager at Ketchum to recharge her life, including a reassessment of her career. At first she considered geriatric care, among other things, but ultimately Witter decided to use her experiences at Ketchum to form a boutique public relations agency, The Boreland Group, in 2003. It is Witter's tenacity that has helped it succeed. "When I was starting my company, I sent about 200 emails to everyone I knew. Out of that 200, I got one response," she says, but that led to her first client -- a real estate broker in New York City. Witter's success work representing that client raised her business' profile, and she started to get calls and referrals. But she doesn't rely solely on her clients putting in a good word for her. Witter works constantly to keep the visibility of her company high, she says, by going to as many events as possible (even if she knows not a soul there) to network, regularly appearing and writing for the media and keeping up with social media. "Within the black community we are always told by our parents that we have to work harder, we have to achieve higher, because either the expectations for us are so low or so tainted by stereotypes or muted prejudice we almost go through the door and start with a negative. That is a challenge throughout the career," she says. "A lot of times I'm the only black or black professional in the room. You never know what assumptions are made because of the color of your skin." It inspires Witter to push herself even harder to succeed. "Every event I go to I create three specific objectives that I need to achieve at each event in order for me to make this a successful event," she says. Over the past eight years, even with the downturn in the economy, the company has been able to "not only maintain
Chairman and CEO of The Peebles Corp.
Lesson: Take a risk.
R. Donahue "Don" Peebles is the chairman and CEO of the country's largest black-owned real estate development company. The Peebles Corp. has a multibillion-dollar portfolio of luxury hotels, high-rise residential and commercial properties in Washington, D.C., Miami and Las Vegas. He is one of the country's wealthiest African-Americans. Peebles is also the author of two professional success books and is well-known in the political circuit as a member of the Congressional Black Caucus Foundation and president of Barack Obama's National Finance Committee, according to his professional bio. How did he get to such an acclaimed status? Peebles first dropped out of college and took a risk on an inner-city area in Washington, D.C., to launch his career. "One of the most important skills, the fundamental foundation to being successful, is hard work, commitment, dedication and tenacity, but what I think is the essential ingredient is the ability to see things that others don't see -- to find value where others don't," Peebles says. "That aspect of having vision of what the possibilities are and also not having any kind of mental boundaries in your mind as to what is accomplishable and doable" is essential to entrepreneurial success. Peebles uses the first building he put up more than a quarter-century ago as an example. At the time, Peebles had never bought property -- he even rented his home -- and had no professional track record or equity. To top it off, the area he wanted to develop into an office building was in an economically neglected area. "That was a $10 million project. To think that a person who never built a building before and didn't even own their own home could believe that they could actually build a large office building and get it financed," Peebles says. "A big part of business is actually being willing to try to take the risk." Peebles says he was lucky to be raised in D.C. In any other city, it would likely have been much harder for him, he says. "I came of age after the civil rights movement had ushered in a new era. I started my business in Washington, D.C., which was a city that was predominantly African-American. The business power and wealth still resided in the non-minority community, but the local political power transferred ... There was a desire and a conscious effort to create opportunities for minority businesses and minority entrepreneurs to be successful," Peebles says. Yet even as a successful developer Peebles remarks that "I don't think I was ever part of the club in, say, Miami, because it was a different culture and wasn't accustomed to seeing someone at my level who was African-American," he says. "But it didn't stop me from making a few hundred million dollars down there." But the effort he had to put in was on par with The Boreland Group's Witter. "I felt that I had to win and by a bigger margin. I had to overwhelm. I had to be twice as good. I had to make it easy for a business person or political
House of Mikko
Lesson: Be flexible.
Kimberly Dillon's 2-year-old House of Mikko, a beauty tips-sharing Web site primarily for black and minority women, is a work in progress. But it already has more than 82,000 followers on Facebook. "We really wanted to go after the African-American women audience because we really felt that no one was speaking to them. We really wanted to," she says, and that means making sure the site has a culture-specific tone and employs the right colloquialisms. The company is expanding its audience to multi-ethnic groups of women, launching a mobile app this month that is a more toned-down version of House of Mikko and concentrates solely on hair technique and styles. "One of the key things
Twitter and become a fan on Facebook.