LAKE SUCCESS, N.Y., Dec. 20, 2011 /PRNewswire/ -- The Garden City Group, Inc. (GCG), one of the largest legal administration firms in the country and the recognized leader in class action and bankruptcy administration, announced today the promotion of Jennifer Keough to chief operating officer. Keough brings to the chief operating officer position more than 15 years of legal expertise with an extensive background in managing high-profile class action administrations involving complex issues, extensive documentation requirements, high-value settlements, and other unique case complexities. "Jennifer has personally handled some of the largest and most challenging cases in GCG's history," said Neil Zola, GCG's president. "She is routinely praised by our clients and her colleagues alike. Her expertise, unbelievable dedication and hands-on management style have contributed greatly to GCG's success." Keough joined GCG as vice president and managing director in 2003 charged with the singular mission of launching a west coast presence. Keough was promoted to senior vice president in 2005 and promoted again to executive vice president in 2009. Under her leadership, GCG's west coast team grew from one employee to hundreds managing nearly 1000 cases over the last 8 years. The ascension of the Seattle office has been a foundational cornerstone for GCG's national expansion efforts. "What Jennifer has built for GCG from the ground up is unmatched in our industry," said Zola. "I am honored and excited to have been chosen to lead the continued development of GCG," said Keough. "I look forward to the challenge of continuing to grow our business from coast-to-coast, without losing sight of GCG's main goal to always deliver exceptional client service." Keough graduated cum laude with a B.A. in Business Management and a Masters in Finance and Valuation from Seattle University Albers School of Business. She received her J.D. from Seattle University School of Law. About The Garden City Group, Inc. (GCG) GCG is the recognized leader in legal administration services for class action settlements, claims administration, bankruptcy cases, and legal noticing programs with more than 1,000 employees in offices coast-to-coast. GCG has been named Best Claims Administrator by the New York Law Journal for two years in a row. The firm has been engaged in many high-profile distribution matters, including the General Motors bankruptcy, the $6.15 billion WorldCom settlement, the $3.05 billion Visa/MasterMoney Antitrust settlement, the $3.4 billion Native American Trust Settlement, and the $20 billion Gulf Coast Claims Facility. About Crawford Based in Atlanta, Ga., Crawford & Company ( www.crawfordandcompany.com) is the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with an expansive global network serving clients in more than 70 countries. The Crawford System of Claims Solutions(SM) offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management, and legal settlement administration. The Company's shares are traded on the NYSE under the symbols CRDA and CRDB.