The Google laptops -- often referred to as "Chromebooks" for the Chrome Operating System -- are effectively zero-maintenance and fault-free. Updates to the OS are pushed out typically once every two weeks, and take 10 seconds to install simply by rebooting. When you install a new OS on any other kind of computer, the process may take as much as an hour or more, plus some work that you may need to do after that. It's a huge pain -- but not on the Chromebook. Some of the initial shortcomings of the Chromebook, such as the less-than-perfectly precise trackpad and the lack of offline support for key apps such as email, calendar and documents, were fixed a few months ago. Yes, one would still like faster hardware (CPU/GPU), but that's coming probably by next summer, and in the meantime the current hardware is sufficient for basic productivity tasks.