Shutterfly (SFLY)

Q3 2011 Earnings Call

October 26, 2011 5:00 pm ET


Michael Look - Vice President of Investor Relations

Jeffrey Housenbold - Chief Executive Officer, President and Director

Mark J. Rubash - Chief Financial Officer, Principal Accounting Officer, Senior Vice President and Secretary


Mark May - Barclays Capital, Research Division

James H. Friedland - Cowen and Company, LLC, Research Division

Shawn C. Milne - Janney Montgomery Scott LLC, Research Division

Mitch Barlett - Craig-Hallum Capital Group LLC, Research Division

Youssef H. Squali - Jefferies & Company, Inc., Research Division

Colin A. Sebastian - Robert W. Baird & Co. Incorporated, Research Division



Good day, ladies and gentlemen, and welcome to Shutterfly's Third Quarter 2011 Financial Results Conference Call. [Operator Instructions] As a reminder, this conference call may be recorded. I would now like to turn the conference over to Mr. Michael Look, Vice President of Investor Relations. Sir, you may begin.

Michael Look

Thank you, operator. Good afternoon, everyone, and welcome to our call today. With us on the call are Jeff Housenbold, Chief Executive Officer of Shutterfly; and Mark Rubash, Chief Financial Officer. The press release detailing our results is available on and archived copy will be kept on our website as well. We have also posted some slides that we will use as we go through this call. Additionally, within a few hours, we will release a recording on this call, both in a streamed online format and through our downloadable podcast. You can access all of these through the Investor Relations section of our website at

Before we begin, I'd like to note that our discussion today will include forward-looking statements within the meaning of Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements related to our business outlook and strategy and statements about historical results that may suggest trends for our business.

Actual results could differ materially from these projected in the forward-looking statements or from those expressed or implied in the forward-looking statements. For more information regarding these risks and uncertainties that could cause actual results to differ materially, we refer you to section entitled Risk Factors in the company's last annual report on Form 10-K and its other SEC filings.

I'd also like to note today that any forward-looking statements made on this call reflect our analysis as of today. This presentation contains certain financial performance measures that are different from financial measures calculated in accordance with GAAP and may differ from calculations and measures made by other companies. The quantitative reconciliation of these non-GAAP financial measures to the most directly comparable GAAP financial measures is available in our third quarter earnings press release, which is posted on the Investor Relations section of our website at

Now I'd like to turn the call over to Shutterfly's CEO, Jeff Housenbold. Jeff?

Jeffrey Housenbold

Thanks, Mike, and welcome, everyone, to our third quarter 2011 earnings call. I'll start today's discussion with some thoughts on our year-to-date performance and a review of our Q3 high-level results, followed by an update on our Tiny Prints integration, and our key focus areas as we head into the Q4 holiday season. Following my prepared remarks, I will turn the call over to Mark, who will review our third quarter financials in detail, and provide updated guidance for Q4 and full-year 2011. We'll then open up the call for questions.

As you listen to our remarks today, I'd like you to keep in mind 2 key messages. The first is that investments in our product and service offerings, platform infrastructure and people throughout 2011 have positioned us well for the Q4 holiday shopping period. Our commitment to innovation, design for our products and services, customer-friendly policies, industry-leading quality and focused financial discipline, continue to differentiate Shutterfly from the competition.

It is that same focus and passion that brought Shutterfly and Tiny Prints together, combined our world-class online platform of Personalized Products & Services is enabling us to achieve our vision of making the world a better place by helping people share life's joy.

Second, we believe that we are best positioned to transform the multibillion-dollar social expression and personal publishing markets from offline and generic to online and dynamic and personalized content. With less than 5% of this market's commerce activity being conducted online, it is clear that we are still in the early stages of adoption, and are confident that online will continue to take share from offline.

The consumers' preference for a higher quality, personalized product at a fair price over static, generic content is a much stronger consumer value proposition. As a result, we will continue to make investments in key areas of our business. We believe these investments will enable us to enhance awareness; increase our customer base; increase revenues and extend our market leadership; accelerate the development of innovative and compelling products, services and user experiences, such as our award-winning line of Cards & Stationery products, and our all new Custom Path Photo Books experience; and help us achieve operational efficiencies that improve margin, increase shareholder value, and position as well for the future.

With these thoughts as backdrop, I'll now review our third quarter high-level financial results.

As you can see from our press release issued earlier today, Shutterfly reported top and bottom line results that were at or above the high end of our guidance ranges. These very solid results, which were driven by healthy customer metrics and revenue growth in each category of our business, clearly reflect our relentless commitment to satisfying every customer, and our ability to execute at the highest levels despite the fragile economic environment.

Read the rest of this transcript for free on

If you liked this article you might like

Shutterfly Shares Spike on Earnings; Infrastructure Stocks on the Move -- ICYMI

Shutterfly Shares Spike on Earnings; Infrastructure Stocks on the Move -- ICYMI

Stocks Need to Move Lower to Be Able to Move Higher Again: Market Recon

Stocks Need to Move Lower to Be Able to Move Higher Again: Market Recon

Internet Stocks' Momentum Won't Stop Anytime Soon: Goldman Sachs

Internet Stocks' Momentum Won't Stop Anytime Soon: Goldman Sachs

How to Manage GE Risk and the Netflix-Disney Fight: Market Recon

How to Manage GE Risk and the Netflix-Disney Fight: Market Recon

Market Recon: We Need a Deal to Keep the Federal Government Humming

Market Recon: We Need a Deal to Keep the Federal Government Humming